Last Financing Details. I speak to the manager. Webantonyms of proud is humble; what happened to ticketsnow View the upcoming schedule and the best seats available today. at this point the only one who has met their obligation is me.. we pd for non-existing tickets. I called again. Anyone can write a Trustpilot review. Buy Tickets And View The Schedule For What Happened When Live from Box Office Ticket Sales! Orderd playoff tickets $1, 200 + they were delivered the day after the game. I called client service at ticketsnow and of course they were not working at that time. Stay tuned on April 1st 2013 when I will post the update! Sen. Amy Klobuchar, D-Minn., who is the chair of a subcommittee on antitrust issues, wrote that Ticketmaster isn't subjected to competition, which means it isn't forced to innovate or create a better service. Additionally we will involve legal counsel, our credit card company and all other legal and public means. I purchased tickets a week ago and the order doesn't even show up in my Order History on the ticketsnow.com website. He straight up answers, "No, I don't know where else they are sold, and I am not sure about this. But you can always chase them and try to see them somewhere else. Wish they gave an option to post a pic so I could post a pic of the ruined tickets I DID PRINT! I purchased 9 concert tickets for 9 women. I print them, but my printer had an issue with the drum and some of the bar codes were messed up. Anyways we ended up purchasing two tickets ($3, 000+) for the Knicks game Easter Sunday 2013 in section 10. Invoice On Wednesday evening i thought i would buy two spring training Read full review of TicketsNow and 2 comments. What Happened To RnB Concert Tickets. since the vendor still doesnt have the tickets, how did they secure them. Then choose the Report: A beautiful day for Bono and Morocco Taylor Swifts Ticketmaster Drama Explained Full Timeline of What Happened & What Went Wrong It's been a hell of a week for Taylor Swift fans and the latest update might be too much to handle. However to date, approximately 24 per cent of See ticker below. I accidently forgot to indicate how many I wanted and after the order was placed I realized I had ordered 7 tickets. END OF STORY. My story is from Jan 31 2009 when I logged onto Ticketmaster at 9:59am for Jimmy Buffett at DTE Aug 13 2009 and I unknowingly was redirected to TicketsNow to complete my purchase that I still thought was Ticketmaster. I have spent close to 4 1/2 hours on the phone waiting to speak to someone from this office or sitting on hold. I paid for FedEx shipping over a month ago and no ticketsnow I'm dealing my credit card, an investigation, BBB, Attorney Gen office of fraud, etc. On 12/10/08 we received an invoice stating our tickets will be shipped approx 1/6/09. Mike Domek, the founder of TicketsNow who left the company earlier this year, probably wont be on exiting President and CEO Cheryl I accidently clicked on the wrong number of tickets and ended up buying 7 instead. I purchased 9 concert tickets for 9 women. We value your privacy. This time they were not even allowing me to know whether the tickets were showing up on their end as "listed" because they had a record of the WRONG card I used to purchase these tickets. I received an email from TicketsNow that said, "Your tickets are ready to print." He avoided making any sort of commitment and more than once passed the delay off on either the seller or this "Flash Seats team." Find out how we combat fake reviews. I was lucky and got to FedEx before they closed and before I left town. This time the rep. Said that the tickets were final sale and there was no refund of any kind. Customer service representatives need to communicate clearly what steps a customer can take to achieve satisfaction. Get the Cheapest What Happened To RnB tickets now from the largest selection of What Happened To RnB tickets available only at FeeFreeTicket. So I go all happy and shiny to the concert, where the ticket could not be scanned, the person with that ticket happened to be inside already. My timestamp on my purchase was 10:02AM. I only work for TicketsNow." Copyright 2022 Consumers Unified LLC. Once we hear from your credit card company we will provide all the information requested along with the sales terms and conditions you stated you read and agreed to prior to submitting this order. At the bottom of the Order Screen is an Order Summary, located in the Review and place your order Section of the Order Screen, in detail which lists the event, date, venue, time, seat locations, quantity ordered, and price per ticket, service charge, shipping fee and order total. It said that "based on the volume of traffic to our site, Taylor would need to perform over 900 stadium shows (almost 20x the number of shows she is doing) thats a stadium show every single night for the next 2.5 years.". Eventually they overlooked their policy rule and the fact they had the wrong credit card on file & just flat out told me that the "tickets ARE showing up as listed on their end." Web- ticketsnow server logs automatically collect certain information such as the date and time of your visit , the type and language of your browser and your device and your IP address, No matter what I did they wouldn't change it. I made my purchase online and was very excited. The cheques were sent to the address provided by that person in connection with their last transaction with TicketsNow. It is our Childs graduation/birthday gift and we will be furious if we are ripped off! I have my Chase credit card bill to prove it. I immediately called (within 2 minutes of completing the sale on the computer) the 'customer service' department and spoke with an agent who assured me that this situation could be rectified however, because the processing office is closed, I would need to call in promptly at 9 a.m. Saturday morning. So my follow up question was: Do you know where else they are being sold, because it's bizarre they haven't been sold yet if you guys have so many connections? As a resale marketplace, prices may be above face value Concerts Festivals Country Pop/Rock Hip Hop. I panic, because I have less than a month to sell these tickets now, only to find that they aren't even listed. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. 3. WHAT A JOKE. I am off to StubHub with my tickets, where I am getting regular updates and access to my tickets. 2. But her management style chafed with some executives at TicketsNow, leading to their departures, and she remains unpopular with many broker clients. With upfront pricing for all What Happened To RnB tickets you see the full price without the sneaky hidden fees that others charge. between the rep and i we figured that since ups/fed ex was closed on 1/1 that they would have to have the tickets in hand by 12/31. I decided to check on ticketsnow and bought an expensive ticket because they are worth it (I guess never saw them). The once thriving Sparks Kennels are now empty, everyone scattered. MovieTickets.com is now part of the Fandango family. They ARE NOT honest and will not do what they say they will, even in writing. This agency needs to: I live in Mexico and always wanted to see The Killers play. Of course that is not my problem, I bought something from tickets now that I could not use. The complaint has been investigated and resolved to the customers satisfaction. The lawsuit alleges that Find rare tickets: Kalhan Rosenblatt is a reporter covering youth and internet culture for NBC News, based in New York. Do not order tickets from this site ever. How do I know others have seen my tickets if I can't even see them, nor have they sold in all this time (they are good tickets, close up to stage, for fair price)? Purchased two tickets, advertised as "Instant e-Ticket Emailed within minutes", two weeks later no tickets. I haven't been able to sell my 3 tickets on TicketsNow and have not received any updates to my e-mail within the last 3 months (which other seller sites do offer updates - this is a strange occurrence). As of April 5, 2021 all in-game items are no longer accessible. Im complaining that their service is rude and uncompromising. If you violate any of their demands on delivery youll be out of luck. We use dedicated people and clever technology to safeguard our platform. I called back this afternoon and got a rep after 26 minutes. What Happened To RnB Tickets In an interview with the Daily Herald newspaper in suburban Chicago, Domek had some pointed remarks for Rosner, who decided this week to step down as head of TicketsNow, first reported by TicketNews. If you have any further questions or concerns in regards to this matter please contact your credit card company. ", So this is a regular occurrence? Anything you can give me to help stop this is greatly appreciated. If you purchased tickets for an event on Tickets Now and the event is canceled, the company will give you a full refund. Two days later I recieved a phonecall form a very unprofessional and rude woman who inofrmed me that the tickets I purchased were not available, but they had alternate seats for me - that were substantially more expensive! How about be a little more careful when buying stuff online and select the right amount? Total Raised. The box office of the theatre said the ticket was duplicated an there was nothing to do about it. WebIn February 2013, a federal court approved a settlement between Ticketmaster and consumers who filed a class-action lawsuit against it 2009. I exited the web site and got an e-mail invoice a few minutes later from TicketsNow. Sell unusable tickets: Waited on hold for 20 minutes and then just gave up. A sometimes-heartbreaking presale rush for tickets frustrated many fans. Tickets to the two Wrigley Field stops on Country music singer Morgan Wallens upcoming One Night at a Time world tour are officially on sale. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of TicketsNow. Its actually quite sad what is happening at TicketsNow, Domek told the Daily Herald last month. Call To Order 877-685-3322 MLB American League. so i waited. I have NO confirmation e-mail to prove he did it, and my account is in "BLOOP" land so I can't see whether my tickets were taken off or not. Sincerely, They do! Check Tickets Now for resellers. Buyer Beware! I AM NOT MAKING THIS UP! Purchased what was advertised as VIP Preshow Party tickets for the U2 360 Tour on June 29, 2017 from TicketsNow for $124 on 12/19/10 and instead received wristbands on 6/23/11 for an "ULTIMATE TAILGATE PARTY", which was just burgers, dogs, and beer in the parking lot. AVOID COMPLETELY!!! Event cancellation policy: Granted I should have picked up on something being out of whack when I created an account on Ticketmaster and it took me to TicketsNow after the account was created. So the solution was for me to meet the scalper at some sleezy hotel or restaurant to pick up the tickets! This web site needs to be improved to ensure that other customers are not facing such confusion. The tour will consist of 52 concerts. The next customer care representative, assured me that Friday night agent did in fact put a note on my file indicating that I did not want these tickets on Friday night after I called. MADISON, CONN. December 1, 2022 Acting on acomplaintfiled by ad watchdog, truthinadvertising.org (TINA.org), California regulators have reached asettlement with lingerie company Savage X Fenty, originally a joint venture between, 2022 Truth in Advertising Policies View contacts for TicketsNow to access new leads and connect with decision-makers. With over 1.5 million unique visitors as reported by comScore in December 2007, TicketsNow.com is the #2 player in the online ticket reselling business. "how could you sell out all the tickets in presale when only 15% was supposed to be released," a person asked. Also, it had another person's name on the tickets as well. Verification can help ensure real people write reviews about real companies. If so, why couldn't they have said that in the first place?? Stay away from TicketsNow, although owned by Ticketmaster they do now operate like Ticketmaster. Original review: Feb. 19, 2019. The number of issues I encountered after this, is alarming. Unsubscribe easily. This is my first experience with Ticketsnow.com. TicketsNow is located in Rolling Meadows, Illinois, United States. Last Updated on December 13, 2008 by By Alfred Branch Jr. TicketNews has affiliate links in some of its posts - it may receive a commission if you click a link and purchase tickets or other products. i will let you know what happens next 2 tickets for game 40 at Citi field listed on ticket as $152. Believe it! I was infuriated! Irving Azoff, recently named CEO of newly created parent company Ticketmaster Entertainment, now heads up the whole entity and Moriarty reports to him. In Illinois i guess the old saying still applies MONEY TALKS, BULLS, WALKS. The tickets were for the hockey game between NY Rangers and Pittsburgh Penguins in January. "The biggest venues and artists turn to us because we have the leading ticketing technology in the world that doesnt mean its perfect, and clearly for Taylors on sale it wasnt. People who did not receive a settlement cheque, but believe that they purchased eligible tickets, can contact the Settlement Administrator, which will determine whether they are in the class and entitled to a cheque. Pencils Down: Princeton Review Revises Marketing following TINA.org Investigation, Nutrafol Needs to Shed Its Deceptive Hair Growth Claims, Regulators Act on TINA.orgs Complaint Against Rihannas Savage X Fenty, { setTimeout(() => { document.getElementById('headersearch').focus(); }, 300);});">. On Wednesday evening i thought i would buy two spring training tickets for my grandson and me.I went on their website to place an order as it turns out i bought six instead of two, they never showed how much the final bill was, no shopping cart or breakdown until they took my 236. dollars.I immediately within a minute called them to cancel or change the order, i was rudely told out of luck they would need to clear it with the broker, the broker knows within 30 seconds, i doubt it.I went to file a complaint with my local bbb and much to my chagrin ticketsnow is their sponsor and the first words you here when you call.As far as i am concerned they can take me to court, and it only proves the state of Illinois with all its corruption is still as corrupt as ever. 7 weeks in, still nothing so I go to the ticket links on the artist's page to see if any are available as I completely lost faith these tickets will arrive at all. almost 200% markup what a waste Share your photos and videos with others to prove the truth of your words. The chaotic ticket rollout also caught the eye of Tennessee Attorney General Jonathan Skrmetti, who said he would investigate Ticketmaster. I bought tickets for a performance in Pittsburgh. I cannot tell you how much stress this situation has caused me. Can you explain to me what ticketsnow did to you? They refused. Provider of online secondary market tickets. Which means TicketsNow sold tickets they didn't even have in the first place and marked the price by 75%. The lawsuit alleges that Ticketmaster tricked consumers into buying more expensive tickets by re-directing them to another website, www.ticketsnow.com, where tickets were sold at prices higher than face value. i have requested several times for ticketsnow to hook me up with a vendor who has their tickets in hand however they will not. the ticketsnow agent called the vendor. How are you the manager and not know the avenues of where the tickets we post on your site are being sold???? Second, I signed up with TicketsNow because when I was going through the page, it said it connected with other sister sites to sell my tickets. Unauthorized health claims come down in wake of FDA warning letter. In the letter, Klobuchar asked Rapino to answer a string of questions, including how much the company has spent to upgrade technology to handle surges in demand and what percentage of high-profile tour tickets are reserved for presales. In a letterto Michael Rapino, the president and CEO of Live Nation Entertainment Inc., lawmakers expressed serious concerns about the state of competition in the ticketing industry and its harmful impact on consumers.. However to date, approximately 24 per cent of the cheques have not been cashed. This whole thing could have been avoided if ticketsnow would mandate a note to be placed on expected shipping date.. for once again if i knew this vendor was not expected to ship until 1/6/09 i would have went with someone else i have a feeling i will be praying for my tickets to show up. While they claim 100% guarantee they are forceful and unbending on delivery methods. I received the tickets today and come to find out the tickets are worth $209.60 each. Cannot get answers from customer service. Tickets Now is a wholly owned subsidiary of TicketMaster. Looking for tickets to a sold-out show? This company is a complete joke of blood-sucking mosquitos who re-sell tickets they don't even have and the reason artists are finding alternatives other than Ticketmaster to sell tickets. It took 9 days processing. How do you like that one! Senator Hints that Ticket Transparency Legislation is Coming, Def Leppard, Motley Crue Add World Tour Dates in 2023, Eventbrite Accused of Campaign of Cancellation Against Gender-Critical Events, Near Retirement, Elton John to Headline Glastonbury Festival 2023, Playoffs, Rose and Orange Bowls Commanding Top Ticket Prices, Resale Restrictions Create FIFA World Cup Tickets Black Market, Noah Kahan Plots Summer 2023 Stick Season Tour Dates, Event Ticketing Resources For Secondary and Primary, TicketsNow founder saddened by recent events at old company, Rosner, who decided this week to step down, TicketsNow was laying off more than 60 employees, newly created parent company Ticketmaster Entertainment. Some have noted exorbitant resale prices on tickets that were snagged during the presale, some of them in the tens of thousands of dollars. WebWhere is TicketsNow 's headquarters? two weeks went by, didnt hear anything. Here are 8 tips for writing great reviews. I purchased the tickets in July for the 9/14th Carrie Underwood concert at the Pepsi Center. VANCOUVER, BRITISH COLUMBIA and TORONTO, ONTARIO--(Marketwired - Jan 9, 2014) - Approximately $2.4 million made available to class members who purchased secondary market tickets for events in Ontario, Manitoba, Alberta and Quebec through the TicketsNow website (www.ticketsnow.com) remains unclaimed event though settlement cheques were sent directly to class members with no need to complete any claim form. Because it was apparent that Tickets Now was intentionally engaged in deceptive business practices and non-responsive, on December 20, 2008 I sent a letter with my complaint to Mr. Mike McGee, EVP North American Business Operations, TicketMaster. I was thinking that an error like this would be fixed but the bank said they had to call them again. Georgetown University yes, that Georgetown University, you know, the Hoyas, the same program that used to dominate the landscape of college basketball has gotten so low theyre now giving out free tickets in order to have some kind of fan base there. All fees associated with your purchase are shown in the Review and Place your Order Section. NEVER WILL USE TICKETMASTER OR TICKET NOW AGAIN! Gift cards: ABSOLUTE WASTE OF TIME. Few days later I received my ticket and decided to get a closer look at what I have purchased. He said the tickets will be transferred to me when they get the tickets from the seller. TICKETSNOW: I purchased BCS championship tickets from ticketsnow at approx 9-930pm on 12/7/08; as soon as OU won and was heading to the BCS championship. 2022 Trustpilot, Inc. All rights reserved. Thank you. We also ensure all reviews are published without moderation. Your best bet is to bypass this company altogether (it is owned by Ticketmaster) and buy directly from the box office of the performance venue. Buy Tickets And View The Schedule For What Happened To RnB from Box Office Ticket Sales! How do you like that one! The costumer service re. 1. Review customer service care. My intention was to buy through Ticketmaster directly and download the them to my phone but ended up getting redirected to TicketsNow which charged me for UPS shipping (this will come up later) and forced "ticket insurance" in order to purchase. If there are any issues we will take video and post our experience on this site and all other sites. The Settlement Administrator can be contacted at [emailprotected] or at 1(877) 446-4768. The resale prices and the issues with Ticketmaster have led to growing scrutiny of Ticketmaster and its parent company, Live Nation Entertainment. When I didn't get a tracking number, I called TicketsNow on October 25 and was told the ticket was double sold by the seller and that they would definitely find me a ticket that I could pick up locally when I arrived in Jacksonville. however when you call the 815# it goes right back to the call centers. We purchased St Louis Cardinal tickets -the only way to get the tickets was on a smart phone. They charged my credit card almost 900.00. i will let you know what happens next On Friday December 5th at around 8:30 p.m., I placed an order for 2x $230.00 tickets to a Jan 18, 2009 Steelers game. Very sketchy. So I paid for an expensive ticket and hotel and did not see the concert, further the company does not even have the decency to respond. abercrombie sunday shorts; what do leggy plants look like; tevez first goal west ham; two weeks went by, didnt hear anything. I immediately called and voiced a concern that if this date had been made aware to me prior to my purchase, i would have went with one of the sellers who stated their tickets were in hand and ready to be shipped. I am working with a NY LawFfirm now. New screen pops up and says tickets will be emailed within minutes. So we can unlist your tickets, and you can add them again." Although the ticket said purchased by: somebody else that did not seem wrong, somebody else can buy your ticket. He will be president but will not receive her CEO title, mainly because he will report to Ticketmaster CEO Sean Moriarty. Sad sad story, but hope it helps others make better choices when buying concert tickets. He says this happens a lot because they have a lot of tickets on file, and "it just happens. the vendor assured the rep that they would have their tickets in hand and ready for shipping in the next two weeks and if they came in earlier they would ship immediately. so we are expected to board an airplane for florida with no tickets in hand. I called TicketsNow immediately within minutes of getting the e-mail and told them I never hit a proceed button or continue button and that I dont want these tickets. TicketsNow was named in 2004 and Buy gift cards for $25, $50, $100 or $500 denominations. I went on TicketsNow.com to order ONE ticket for Conan O'Brien. Finally after over 3 months of waiting, I decided to log into my account to see what was up. Representatives for Swift didn't immediately respond to a request for comment. This obscured and I feel like I was taken advantage of and how can this website be allowed to inflate tickets? In an interview with the Daily Herald newspaper in suburban Chicago, Domek had some pointed remarks for Rosner, who decided this week to step down as head of TicketsNow, first reported by TicketNews. so we are expected to board an airplane for florida with no tickets in hand. Well, I did and was ASSURED that the tickets would be shipped "even if they had to use FedEx overnight delivery". Which means TicketsNow sold tickets they didn't even have in the first place and marked the price by 75%. They played here a couple of times but you can never get a ticket unless you sleep at the box office for a couple of days. As a consumer it is your right to dispute this transaction. Their website states 1 - 2 days processing. All What Happened To RnB tickets are fully guaranteed and come without any service fees. I called TicketsNow as soon as I could to find out my options and I was told that the terms and conditions stated that they cannot refund or give me any type of credit for my tickets. Who invested in TicketsNow? I never received my tickets I ordered off of TicketsNow and every time I called them to see where my tickets were, no one gave me an answer. TicketsNow charges excessive rates for shows and concerts. There are no additional costs or steps required in order to do so. As a resale marketplace, prices may be above face value Concerts Another wrote: "will it be rescheduled??? Solutions Sales Marketing. Typically, it said, 40% of fans invited to purchase tickets actually do so, and they buy an average of three tickets. A link has directed you to this review. If you want tickets to anything, but them direct from the source. Our people and our culture are what made the company successful.. The price indicated on the TicketsNow website was $263. I ordered tickets Nov 24 and was leaving for the event Dec 6th. Ticketsnow Chapter II I received an email from TicketsNow that said, "Your tickets are ready to print." Morocco caused a seismic upset by knocking out Spain on penalties 3-0, after the game had finished goalless after 120 minutes. I paid $150 for the ticket and there was an extra charge made for service, so in total I paid over $300! This whole thing could have been avoided if ticketsnow would mandate a note to be placed on expected shipping date.. for once again if i knew this vendor was not expected to ship until 1/6/09 i would have went with someone else i have a feeling i will be praying for my tickets to show up. The average domestic airfare hit $397 in the latest reported quarter, according to the Bureau of Transportation Statistics. Um, well there is a BLOOP in the account, and uh you can't see your tickets. Thanks for you time I purchased 2 tickets to Broadway show on 1/5/09 for 2/7/09 and got an immediate invoice WITH a fedex tracking #. The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. I tried talking to a manager. I understand that there are rules however, there are also exceptions and clearly, if an error occurred, the fact that I called within a minute of hitting the send button would suggest that the mistake was legitimate. To bad I did not check the reviews. For more information about reviews on ConsumerAffairs.com please visit our Central. I have fully documented the "experience" and will be contacting attorney generals from three states, the FTC, and every web site I can find such as this one to warn people to stay away from Ticketsnow.com. Since my conversation with that agent, I have called back and spoken with 3 other representatives who have provided me with very little assistance. Tickets For Less is a resale marketplace. Central. Diana Wenzel Industry I asked my mom if she still wanted the tickets with the additional amount and she said yes. Therefore, all seats in any row may meet their definition of Center Aisle. Based on this policy, the labeling of tickets by Tickets Now as Center Aisle means nothing and is clearly intended to be deceptive. Bought 6 tickets from them, when I got my credit card bill, the Cost over the the ticket was 45percent. i called 12/31.. no tickets in hand still AND they denied speaking with ticketsnow stating i would have my tickets shipped on 1/2/09. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. WebTickets Now is a wholly owned subsidiary of TicketMaster. How can you justify such inflated mark ups on tickets to entertainment events. How this flagrantly criminal operation has not been closed down is beyond belief. TICKETSNOW IS NOTHING BUT FRAUD! I told her I hit the X at the top of there site to exit the program and that I never bought the tickets, anyway I disputed this with my credit card company we never went to the show and now they are charging me $215 for a show we never went to. Those seeking tickets were subjected to hourslong waits and a website that sometimes crashed, sending them back to the beginning of a virtual queue with Georgetown University yes, that Georgetown University, you know, the Hoyas, the same program that used to dominate TicketsNow is a subsidiary of TicketMaster. By Alfred Branch Jr. Mike Domek, the founder of TicketsNow who left the company earlier this year, probably wont be on exiting President and CEO Cheryl Rosners Holiday card list this year. I am not showing that a dispute has been filed at this point only that you have contacted us with your bank on the line. Tickets Now is an online ticket resell market. the vendor assured the rep that they would have their tickets in hand and ready for shipping in the next two weeks and if they came in earlier they would ship immediately. Here are the steps: Log in to your account at Ticketmaster. This is very sad and I wishes someone found put an end to these thieves. the ticketsnow agent called the vendor. A 300% mark-up. This was a large and strategic purchase for Ticketmaster and they are full of smart people. Illegal claims that companys products prevent hair loss also need to go. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. SO many questions. Any further emails received will be noted in your account with no further response unless specifically from your credit card company. What happened to my MovieTickets.com account? Cal.). Click here for additional information. You made the mistake. We aim to provide readers with the most up-to-date information available about today's consumer products and services. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. After selecting the tickets you requested, you would have viewed the Order Screen. We value your privacy. I received an email receipt for the tickets with the row and seat number of the tickets. Connect with intelligence. I call TicketsNow and ask for assistance, the customer service rep begins to tell me that my tickets are MOBILE only after I printed them last night and that there is no way I printed the tickets because they have been mobile only all along. At this point, I asked to speak to the manager because this made no sense. Taylor Swifts Eras Tour likens to errors tour after Ticketmaster fail, Taylor Swift teases coming tour on The Tonight Show, Taylor Swift fans crash Ticketmaster site in presale meltdown, Senator Klobuchar: Ticketmaster is a story of a monopoly gone wild. I told him to just eliminate them from the website, because it's USELESS. I drove all the way from Virginia to Florida to attend the game. I imediatly called them and they said all sales are final. at this point the only one who has met their obligation is me.. we pd for non-existing tickets. It said that was the most tickets ever sold in a single day for an artist. more information would be great lol". Bottom line, do NOT even think of buying tickets from these people! Claim your profile to access Trustpilots free business tools and connect with customers. Companies can ask for reviews via automatic invitations. Even when I mentioned I was not calling because the numbers available cannot be dialed from Mexico. For information regarding refunds, please click to view the following article. DO not buy from this company! Ticketsnow reps must have a list of things to say to their customers who have been in my situation, for when i went on line to see if there were any consumer complaints about ticketsnow the verbiage which has been fed to me has been fed to other customers. The tickets were listed for $250/each with the total coming out to 607.45, my parents received the two tickets in the mail three days later and informed me that the tickets that I had purchased on-line at TicketsNow.com for $250.00 were actually only $15 each. Purchase discount tickets for What Happened When Live Wrestling at Stub.com. i'd be darn, they didnt have the tickets yet. She also indicated that in this situation, she was certain that a supervisor could rectify the situation. There was disclaimer which indicated that if 48-hours before the event I still hadn't received the tickets to call customer service. When mother Pauline commits a terrible crime and is institutionalized, the family returns to piece together what happened. Toledo OH. These people are unbelievable. That meant 1.5 million fans were invited to buy tickets, while the remaining 2 million were waitlisted. About 10 min later the tickets pop up on my screen. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Prior to purchasing, you are given the opportunity to review all costs associated with the order and you are able to review the details of your order, including the Section, row, & Service Fee prior to hitting the Submit Order button. at the end of this call, the vendor guarenteed that they would ship my tickets 1/2/09. So, in summary, I paid and I am still paying!But again, don??t they verify who they play the middle party for? My complaint is "is this legal?". I purchased four tickets through Tickets Now to the November 29, 2008 production of Phantom of the Opera at the Orpheum Theater in San Francisco. since the vendor still doesnt have the tickets, how did they secure them. ;). just received 2 tickets to celine dion -- sold to me for US$ 740 for 2 tickets (340 per ticket). On the left side of the screen, click My Tickets.. Select Refund.. I called my credit card immediately and they said we had to call the merchant, they connected me on a three way call and when I started explaining to them that I was charged $119 more than I was supposed to and there were no seats(later it turned out they sent me an email and my seats were not the once I selected on the first row). While the real VIP party was going on in the stadium, we were 150m away in the parking lot. Additionally, consumers state that the offer and presentation during the sale of the tickets online is either confusing, misleading and/or appears to be an offer directly from the merchant or venue where the show and/or event is to be held, as opposed to an independent ticket broker. On Sept. 13th my son was on the phone with this company for the entire afternoon trying to get a straight story from them. IE 11 is not supported. So it sounded like a one-stop shop, which was great! November 17, 2022. Its safe to say that without Rosner and her expertise at developing companies she held top executive positions at Hotels.com and Expedia TicketsNow would not have commanded the $265 million price it received from Ticketmaster. After the added fees and shipping, the tickets ended up rounding out to almost $200 CAD on my end. This company says they are investigating what happened Webwhat happened to ticketsnow. I apologize for any inconvenience this has caused, however, you may post your tickets for resale to help recover some if not all costs associated with this order. All looked legit until I got the tickets and saw what the price really was. I used a VISA, not MASTERCARD. In early January, I bought some tickets for an Empress Of show happening in March in Seattle even though I live in Vancouver BC. Customer service tried to explain that the TicketMaster listed the tickets will be coming from a reseller; didn't happen, they also said that TicketsNow is a reseller on the website, not true. People who received cheques should cash their cheques before the January 27, 2014 cashing deadline. I clicked on the email, it took me to a page that said "print tickets". i asked the rep to call back the vendor again for either the vendor still didnt have their tickets yet or they did not follow throgh and ship immediately as we were told. Ticketmaster said that even if a ticket sale goes perfectly, fans still tend to leave empty-handed. Very nasty and unprofessional!They also claiming that I had time to review the order. This is bad business no matter how you look at it. After that date, cheques that remain uncashed can no longer be cashed, and the money provided will no longer be available to those TicketsNow customers. They of course said the sale was final. Well, I want proof. There was no evidence of the tickets being secured. please email me at diana.wenzel@sbcglobal.net . I have reported them to my bank. "The staggering number of bot attacks as well as fans who didnt have invite codes drove unprecedented traffic on our site, resulting in 3.5 billion total system requests 4x our previous peak," Ticketmaster said. Today, I have opened up my email to discover that contrary to the information given to me by 2 representatives from this agency, my order has been processed against my repeated requests. People who purchased eligible tickets through www.ticketsnow.com were mailed settlement cheques in January 2013. Like Tickets Now, TicketMaster has simply chosen to not reply to my letter. They offered great service and patiently answered our questions. Note that the event I was attending used Ticketmaster and Ticketsnow is owned by Ticketmaster. See reviews below to learn more or submit your own review. (Apparently I am a liar.) The next day I received a call from them trying to sell me two tickets farther from the court for twice the money. They charged my card almost 900.00. She has not announced her next move; she will be replaced by current chief technology officer Shawn Freeman. I can't believe how this company is legit when they are allowing people to sale tickets at more than double the actual ticket cost.I recently bought tickets thinking I was getting a great deal on really good seats at 4179.00 for the 27 April 2019, The Temptations with The Four Tops. Their company's terms and conditions do say that they may charge "susbstantially higher" amounts than the face value of tickets. Get TicketsNow company's verified contact number +1*****800, web address, revenue, total contacts 33, industry Travel, Recreation, and Leisure and location at Adapt.io . Yes I know TM owns themso why all the bad reviews? TicketsNow Buy and sell tickets online at TicketsNow, offering concert tickets, theater tickets, football tickets, baseball tickets, Broadway tickets and more! On July 12, 2010, I purchase two tickets for my parents to see Joel Osteen. I could not afford the higher price they demanded, so thanks for spoiling my son's Christmas surprise! at the end of this call, the vendor guarenteed that they would ship my tickets 1/2/09. I filed a dispute with my credit card but after that have read many complaints and this company is so powerful and know very well how to trick people "legally". energy efficient appliances benefits; mile high sign denver. Unfortunately, per our sales terms and conditions, there are no cancellations, refunds, or exchanges on any order once it has been submitted to us. They allow individual resellers to list tickets they can't use for theater, music or sporting events and sell them directly to fans. I have confidence they will get this figured out.. Ticketmaster did not list the concert nor give a redirection warning to the TicketsNow site. I have attempted to call the corporate number. Initial Business Response / [redacted] (1000, 5, 2015/08/25) */ Dear Ms [redacted] : Our office is in receipt of your recent correspondence to the Revdex.com relating to the TicketsNow online order placed by your mother on August 12th, 2015, for tickets to see the Luke Bryan at the Irvine Meadows Amphitheatre on October 17th, (invoice number XXXXXXX)We welcome this It has certainly cheapened the theater experience for me. I purchased tickets for the PBR finals in Las Vegas In March of this year, we were so excited for our family trip that had been planned for over 6 months. I can't believe this is permitted, they are horrible predators. I try to click print again, it keeps taking me to the tickets will be emailed within minutes and nothing happens. I went on ticketsnow and tried to order a ticket to Conan O'Brien and I accidently forgot to click on the amount I wanted. I was trying to get a ticket to Conan O'Brien in Seattle on April 19th. Yet after that was arranged the tickets were shipped late the night of the last possible day for me to get them with absolutely no margin for delay and not to my knowledge, as "will call" was arranged and FedEx information was taken off my order. GameStop Moderna Pfizer Johnson & Johnson AstraZeneca Walgreens Best Buy Novavax SpaceX Tesla. I had my flight back the next morning and the companys 800 numbers do not work in Mexico even dialing as long distance. If you use social media in one form or another, theres a high chance youve seen hordes of Taylor Swift fans scrambling to get tickets to the 2023 They allow individual resellers to list tickets they can't use for theater, music or sporting events and sell them directly to It said the hourslong waits fan experienced were due to the site's slowing sales to stabilize itself. The What Happened To RnB have a new album: Get concert tickets to see them while they're on the road. Authenticated tickets: Get buying tips about Ticket Websites delivered to your inbox. Their customer service correspondent messaged saying to email 2 weeks before the show if the tickets hadn't arrived. Ticketmaster said more than 3.5 million people pre-registered for the Taylors Verified Fan sale, the largest in its history. I was excited, Wicked Tickets, were going on sale at 10 a.m. 1/16/09 and I was online and on two telephones to purchase 5 tickets for me and my friends. Enjoy reading our tips and recommendations. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Is this your company? i have requested several times for ticketsnow to hook me up with a vendor who has their tickets in hand however they will not. Get What Happened To RnB Concert Tickets At TicketSmarter Today! When the total came up at $1243.00, I realized that there was an error. I said, "Yes I think you know my situation." I'm not complaining about the fact that I paid double the face value. When I said no, I was told the orginal tickets were "no longer available". Information provided by various external sources. I will NEVER EVER do business with these morons and advise whoever reads this review not to. This is a blatent "bait and switch" scam - they either never had possession of the tickets I purchased, or they got a higher price offered by someone AFTER they had confirmed my purchase. Mike Domek, the founder of TicketsNow who left the company earlier this year, probably wont be on exiting President and CEO Cheryl Rosners Holiday Billy Strings Announces 2023 US Tour Dates, Britney Spears Once Upon a One More Time Heads To Broadway, House Commerce Subcommittee Grills Ticketmaster on Potential Unfair or Deceptive Practices, Dem. Claim it and get a lot of features. Its location on this page may change next time you visit. I purchased tickets for a performance at Lincoln Center from the online ticket merchant TicketsNow. I tried to follow up with the agent however, the extension number that he gave me does not exist (very disturbing customer care!) 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