Paris/London Revolut, the global financial super-app with more than 18 million customers worldwide, has appointed Allianz Partners, a leading company in B2B2C insurance and assistance services, as its new global travel insurance services provider. The company also takes steps to keep your finances safe and make digital banking an easy. Whether you're looking to save money spending abroad or sticking to your budget with our built-in budgeting, get more from your money with our Standard account, Give your everyday finances a boost. This agreement is personal to you and you cannot transfer your rights or obligations under it to anyone else. If you'd just like to speak to someone about an issue that's concerning you, please get in touch through in-app support. Our Insurance coverage it's based on the insurance partner established in each country. The Premium plan will now provide cover for children or dependents up to the age of 17 and Metal will include extended travel liability cover and car hire excess.Balazs Gati, Global Head of Insurance at Revolut, commented: Offering Travel insurance with Allianz Partners will give a significant boost to Revolut customers confidence. I am wondering if for example "The Ministry of Foreign Affairs appeals for the avoidance of unnecessary foreign travel" is something often quoted to refuse insurance claims. Revolut tops 25 million retail customers as global expansion continues, Revolut welcomes back its Poppy cards, after raising 100,000 to support the Royal British Legions Poppy Appeal, Revolut launches Revolut Chat, an instant messaging feature in step forward to super app. Sompo Holdings (Asia) Pte. You can find the contact details in the Revolut app or the confirmation email you receive as soon as you activate your insurance. We act as an intermediary between you and the insurer. When you instruct the payment from your Revolut account, our parent company, Revolut Ltd, makes the payment to us from the e-money in your account in the normal way (as described in your 'Personal terms'). You can find out how to do this in the insurance section of the Revolut app. These changes are summarised below. We can change these terms. Insurance related-products are arranged by Revolut Travel Ltd which is authorised by the Financial Conduct Authority to undertake insurance distribution activities (FCA No: 780586) and by Revolut Ltd, an Appointed Representative of Revolut Travel Ltd in relation to insurance distribution activities. I am sent back to the same login page "welcome to Revolut" Log in input your phone nr . Phone insurance - Revolut Community Phone insurance yitzchok 11 March 2018 09:05 #1 Hi I would like to buy the mobile phone insurance but I don't have the receipt for the device and also I bought it online on eBay? We are also registered with the Financial Conduct Authority to offer cryptocurrency services under the Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017. Revolut Ltd is an Appointed Representative of . The next day the transaction disappeared but the money was still deducted off my balance. ago Hello there! Ltd. (Sompo Asia) received the AI Award for general insurance during Singapore Business Review's recently concluded Technology Excellence Awards.. Sompo Asia has been a market leader in Asia's non-life insurance industry with over 70 years of . If you would like to find out more about which Revolut entity you receive services from, or if you have any other questions, please reach out to us via the in-app chat in the Revolut app. Get the confidence to spend, invest, and save smarter across the globe, Get ultimate power with the full package. We are also registered with the Financial Conduct Authority to offer cryptocurrency services under the Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017. If you would like to find out more about which Revolut entity you receive services from please click. Full details of how to do so are set out in the insurance policy they provide to you. This number does not make outgoing calls. the phone number and email address associated with your Revolut account; the date the problem arose and what happened; and. This number does not make outgoing calls. When we do this, we are acting on behalf of the insurer (not on behalf of you). Our financial superapp offers a wide range of innovative in-app services in addition to those associated with banking and finance, with insurance a valuable asset in our product portfolio. introduce you to our insurance partner for the relevant insurance product; provide you with the 'Insurance Product Information Document' (which sets out details of your insurance product) and other useful information before you buy your insurance product. contact Revolut Purchase Protection How to contact us Do not hesitate to contact us if you have any question regarding a claim for the Purchase Protection, Refund & Ticket Cancellation insurance. I rang BOI customer support but was advised there is nothing they can do. The money also never transferred to my Revolut. However you make your complaint, you'll need to provide the following information: Your complaint will be investigated and you'll get a response by email. how Revolut's chosen insurance partners are responsible for the actual insurance which you choose, and for helping you with any claim you make. Revolut Ltd 2022 We can transfer our rights and obligations but only if we reasonably think this won't have a significant negative effect on your rights under these terms, or if we need to do so to keep to any legal or regulatory requirement. If these terms are translated into another language, the translation will be for reference only and the English version will apply. Insurance related-products are arranged by Revolut Travel Ltd which is authorised by the Financial Conduct Authority to undertake insurance distribution activities (FCA No: 780586) and by Revolut Ltd, an Appointed Representative of Revolut Travel Ltd in relation to insurance distribution activities. Can I still get it or will it no work? Travel Insurance & Medical Insurance. To make a claim under your insurance, you will need to contact our insurance partner directly. Advised financial services companies on strategy, sales, and risk management topics in English and German languages across Europe. Pay-per-day Travel Insurance makes use of Revolut's geolocation technology to pinpoint exactly where you are in the world and automatically turn on coverage for you when travelling. Pet insurance - ERGO Travel Insurance Services Limited (Underwritten by Great Lakes Insurance SE - UK Branch). Most telecom companies already provide cell phone insurance options. Revolut's commodities service is not regulated by the FCA. Make your money work for you with 2.25% interest paid daily on savings, cashback, low-fee crypto and much more. This number does not make outgoing calls. If you are unhappy with how your complaint was dealt with, you can refer it to the Financial Ombudsman Service within six months of the date you received, or should have received, the final response to your complaint. We may update this list from time to time. Revolut's support and contact email (s) address is feedback@revolut.com Revolut website revolut.com Revolut working hours This automated number can help you block your card and offers recorded information. No Fees On ATM Cash Withdrawals. Phone line Block your Revolut Card in the app anytime, or call our automated phone-line +37052143608 This automated number can help you block your card and offers recorded information. Registered address: 7 Westferry Circus, Canary Wharf, London, England, E14 4HD. Customers will also benefit from a 24/7 Medical assistance hotline and a range of additional benefits provided by Allianz Partners. Where possible, we will give you at least two months' notice of any change, through the Revolut app, by text message or in an email. receive notif that I will get an email on this address go to inbox on the new phone. FinCrime Analysts is the key person to ensure we've got it under control, working with the Revolut Compliance team. The English courts have exclusive jurisdiction in the event of any dispute. Stand out with an exclusive contactless Metal card, earn up to 1% cashback, and much more, 2022 Revolut Bank UAB To make a claim under your insurance, you will need to contact our insurance partner directly. provide you with ongoing access to the documentation for your insurance product (including the insurance policy between you and our insurance partner) via the Revolut app once you have bought it. You can set up a bank account and operate it on your smartphone without the need for any physical infrastructure. Smart Delay Free Lounge Passes. We simply choose them because they provide insurance products which we think our customers may find useful. While you can only use Revolut through your mobile app and it is not available on a desktop computer as a website, it does offer several other additional features: Personal loans Phone insurance Travel insurance Virtual cards Cryptocurrency purchase Revolut Review 2022 Revolut customer service - 1.8 You can contact Revolut via: Live chat Registered address: 7 Westferry Circus, Canary Wharf, London, England, E14 4HD. Problems can usually be quickly solved in this way. We haven't included loss or theft as we don't believe it provides good value for our customers for the following reasons: Apps such as Find-my-iPhone allow customers to completely lock their device, which means that genuine Loss/Theft cases are now very rare. 1,000 Complementary therapy 500 750 1,000 Dental illness 250 500 1,000 If your pet passes away Passing of a pet 350 750 1,200 Cremation and burial 100 150 250 If your pet goes missing Loss, theft and straying 350 750 1200 Advertising and reward 100 250 1,000 Other Public liability (dogs only) 2,000,000 2,000,000 2,000,000 You can now insure your cell phone for 1 per week/42 per year, which represents $1.35 per week/$56.50 per year.. 1 Like Revolut Community Contact number customer care plspiteri 20 August 2018 14:07 #1 Is there someone out there who is able to help me with a direct contact to a LIVE AGENT and not automated machines? They are your legal agreement with us for this service. You can also make a complaint using an online form, or by email at formalcomplaints@revolut.com. Musk has said releasing Twitter's internal deliberations regarding the New York Post's story "is necessary to restore public trust." Revolut Travel Ltd is authorised and regulated by the UK's Financial Conduct Authority (FCA). Revolut headquarters 7 Westferry Circus London E14 4HD United Kingdom Revolut phone numbers +44 20 3322 8352 28 19 +1 (844) 744-3512 38 33 7% Automated phone-line What is Revolut's email address? Documentation is not available in the app once the insurance is cancelled and will need to be requested via chat. Only we (Revolut Travel Ltd) and you have rights under this agreement. Choose your plan Standard Free Revolut Ltd 2022 alessandro 11 March 2018 11:41 #2 Probably not. Free Global Express Delivery. I have a serious problem, funds never arrived beneficiary. how Revolut is responsible for enabling you to buy insurance products through the Revolut app; and. More items Mar 3, 2022 Registered address: 7 Westferry Circus, Canary Wharf, London, England, E14 4HD. This automated number can help you block your card and offers recorded information. Revolut's commodities service is not regulated by the FCA. It is registered on the FCA's Financial Services Register with Firm Reference Number 780586 and has its registered office at 7 Westferry Circus, London E14 4HD, United Kingdom. You can find out how to do this in the insurance section of the Revolut app. Revoluts travel insurance package is another example of the fintechs ongoing efforts to meet and support the needs of their customers. Were happy to answer any questions you may have, just send us a message via our in-app chat support, If you have any questions, please reach out to us via in-app chat in the Revolut App through your Profile (circle in upper left corner) -> Help -> New chat. This number does not make outgoing calls. reflect any transfer of our business to another Revolut group company. You can make your claim through the phone number or email address that you got (please, make sure to write a detailed email, in order to gather all the necessary and important information), but also via the 'Get Help' link in the Travel Insurance section of the Revolut app. Jan 2019 - Jan 20212 years 1 month. Revolut Ltd (No. Insurance related-products are provided by Revolut Travel Ltd which is authorised by the Financial Conduct Authority to undertake insurance distribution activities (FCA No: 780586) and by Revolut Ltd, an Appointed Representative of Revolut Travel Ltd in relation to insurance distribution activities. You'll probably need to give us the information below. Insurance related-products are provided by Revolut Travel Ltd which is authorised by the Financial Conduct Authority to undertake insurance distribution activities (FCA No: 780586) and by Revolut Ltd, an Appointed Representative of Revolut Travel Ltd in relation to insurance distribution activities. What are the benefits of Revolut premium? These terms set out Revolut's role and responsibilities when you buy insurance through the Revolut app as a standard user. Revolut offers four subscription plans: Standard: Free Plus: 2.99/month Premium: 6.99/month Metal: 12.99/month What is Curve? Get more out of your money for less than the cost of a coffee, Upgrade to a global lifestyle. 1 year of experience in managing people (Product Owners at Revolut directly manage Engineering, Operations, and Design) Outstanding written and oral communication skills. Revolut is a challenger bank with a Mobile App & Free Debit Card - Here's our full Review with all the Pros & Cons. We are also registered with the Financial Conduct Authority to offer cryptocurrency services under the Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017. You can find your policy details in the Revolut app. The money in your Revolut account is FDIC-insured up to $250,000, thanks to Revolut's partner banks. The scaleup is active in 32 European countries and counts on renowned partners like Deliveroo, Revolut, Wolt, Glovo, Cowboy and more. A better way to handle your money | Revolut Log in to Revolut Enter your registered mobile number to log in. For those who have upgraded on or after 1 February 2022, your coverage is already with Allianz Assistance. Choose your plan 2.99/month Give your everyday finances a boost. As is the case with its existing mobile phone insurance, Revolut is providing the travel policies by way of third party insurance companies. Qover builds its own embedded insurance products using open APIs to help fast-growing digital companies - hacking insurance to make it simpler, smarter and more accessible. However, it took them 6 months to do so. This time, the company is partnering with Simplesurance to launch a new insurance product. If at any point your account is deactivated or is in the process of deactivation, all insurance coverage will be cancelled. 1 Like Antoineh13 November 2017 14:29 #3 Hello Povilas, If you would like to find out more about which Revolut entity you receive services from, or if you have any other questions, please reach out to us via the in-app chat in the Revolut app. The Revolut USA Prepaid Visa and Prepaid Mastercard are issued by Metropolitan Commercial Bank pursuant to a license from Visa U.S.A. Inc. for Visa cards, and Mastercard International for Mastercard cards, and may be used everywhere Visa or Mastercard are accepted. Mon to Sun: 24 hrs (Premium & Metal plan users get Priority service) Phone line Block your Revolut Card in the app anytime, or call our automated phone-line +18447443512 This automated number can help you block your card and offers recorded information. Revolut Ltd (No. Cancel Phone Insurance - Revolut Community Cancel Phone Insurance anon13306872 2 May 2018 21:55 #1 Is it possible to cancel your phone insurance after you sold your phone? Revolut's travel insurance is designed to give you peace of mind on your travels by offering you the best medical and dental cover at the lowest prices. The mobile app will use geolocation technology to make sure the service keeps up with the policyholder's travel insurance needs. 08804411) is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 (Firm Reference 900562). You are only allowed to open a UK current account or Euro IBAN account and will also get a physical bank card. Trading and investment products are provided by Revolut Trading Ltd (No. Were happy to answer any questions you may have, just send us a message via our in-app chat support, If you have any questions, please reach out to us via in-app chat in the Revolut App through your Profile (circle in upper left corner) -> Help -> New chat. Their address is: Exchange Tower London E14 9SR, Phone from outside the UK: +44 20 7964 0500. make sure our services comply with any change in the law; reflect any changes in our chosen insurance partners; or. Make your money work for you with 2.25% interest paid daily on savings, cashback, low-fee crypto and much more. Revolut Ltd (No. The ones who aren't afraid of challenges of the complex financial world . We don't provide our staff with incentives for selling insurance products. This number does not make outgoing calls. Block your Revolut Card in the app anytime, or call our automated phone-line +442033228352 As of April 2022, Allianz Partners will provide its comprehensive travel insurance services to Revolut customers who hold a Premium or Metal Account, initially in 31 markets across The EEA and the UK.New and existing Revolut Premium and Metal Account holders will have access to a range of travel insurance benefits directly within the Revolut app. Previous industry expertise of either (1) Products: Banking & Credit, Card Payments (Issuing and/or acquiring), Wealth & Trading, Crypto, Insurance etc; or (2) Function: Marketing, B2B Sales etc The London-based digital banking platform, Revolut, has just announced options to access international medical and dental insurance on a "pay per day" basis.This means you can pay for it when you need it. Get the confidence to spend, invest, and save smarter across the globe, Unlock your money's potential. 2+ years of experience working on technical products (such as platforms, distributed systems, data science, machine learning, computer vision, embedded systems, robotics etc.) Whether you're looking to save money spending abroad or sticking to your budget with our built-in budgeting, get more from your money with our Standard account, Give your everyday finances a boost. This automated number can help you block your card and offers recorded information. Trading and investment products are provided by Revolut Trading Ltd (No. Revolut is a brilliant digital bank that offers accounts in GBP and EUR with an attached prepaid bankcard. This partnership attests to our strong capabilities to develop a global insurance program that covers numerous countries with the same level of protection and quality of service. Inicio. Embedded insurance supporting Revolut clients in their everyday lives Revolut is a major player in the FinTech sector. henrikbjorn 3 May 2018 08:25 #2 Hey Yout Please contact support, they can answer this with certainty and help you with the cancellation Trading and investment products are provided by Revolut Trading Ltd (No. Block your Revolut Card in the app anytime, or call our automated phone-line +37052143608 Previously, Revolut's travel insurance benefits were provided by White Horse, this has now been cancelled and alternative benefits arranged with Allianz. If you would like to find out more about which Revolut entity you receive services from, or if you have any other questions, please reach out to us via the in-app chat in the Revolut app. Go to the 'More' tab on the main navigation bar, tap "Device insurance" and select "View policy". This number does not make outgoing calls. The money was taken out of my account and was showing under transactions. 832790) is wholly owned subsidiary of Revolut Ltd and is an appointed representative of Resolution Compliance Ltd which is authorised and regulated by the Financial Conduct Authority. We are not owned or controlled by our insurance partners in any way, and we do not own or control them in any way. We will provide this information to you in the app and you are able to download it if you would like to keep a copy for your records; provide the route for you to find the insurance product when you use the Revolut app (subject to availability) so that you can agree to buy it; collect the cost of your insurance product from you and in turn pay our insurance partner for your insurance cover; and. With this partnership, Revolut clients will receive a broader insurance plan with additional protection, together with all the great features they have come to love.Genoveva Perez Lijo, Head of Global Client Segments at Allianz Partners, said: Allianz Partners is proud to support Revolut and its customers with comprehensive travel protection services and expanded coverage for peace of mind and convenience. Even when these needs change over time: thanks to the new partnerships with Allianz Partners, insured customers will now be covered for trip cancellation and trip interruption in the event of pandemic and epidemic illness, including COVID-19.The insurance package provided by Allianz Partners will also include the benefits that Revolut customers have come to enjoy over the past few years, such as protection for overseas medical emergencies, trip cancellation, trip interruption, lost or delayed baggage, and winter sports cover. making any payments to you after a successful claim. You will also receive a confirmation email with your policy details once you have activated your insurance. There are a lot of fraudulent claims for Loss/Theft which are hard to prevent. This number does not make outgoing calls. Revolut is banking app and payment card that is positioned as an alternative to traditional banking products, designed to fit the lives of those with a global lifestyle, or anyone who wants the . Priority Customer Support. It was about 70% of the cost of the device (factoring in the deductible that they took and the fact that they would only pay for 80% of the price of the device). Our insurance partner will be directly responsible to you for: When you pay for an insurance product, we will collect the money from your Revolut account as explained on the app. Mon to Sun: 24 hrs (Premium & Metal plan users get Priority service). We do provide you with information about our insurance products so you can make an informed decision before you buy. Full details are also set out in the insurance policy they provide to you. Activating Cover Once Abroad Within twenty-four (24) of having last been connected to the internet on Your device in Your Home Country and within eight (8) hours of connecting to the internet Unlimited Foreign Exchange And Transfers. The Cybersecurity team focuses on victims of fraud, conducting a thorough . 5 Revolut/Standard/011816 Changing Your Revolut Policy Before You Travel Prior to commencing Your Trip(s), You can change Your policy by adding a Travel Companion(s) and / or Winter Sports cover. Fintech startup Revolut is trying so many things at once that it's hard to keep track of everything. Whether you're looking to save money spending abroad or sticking to your budget with our built-in budgeting, get more from your money with our Standard account, Upgrade to a global lifestyle. I transferred money from BOI to Revolut . Mon to Sun: 24 hrs (Premium & Metal plan users get Priority service). *** This was just my personal experience and in the end they decided to partially reimburse me (80%) for the cost of the device. You can find more information on their website. We hold your payment as agent of our insurance partner, meaning your insurance is effectively paid for without delay when we collect the money from your account. For more information, you can check our Insurance T&C: https://www.revolut.com/legal/insurance. Unless we tell you otherwise, communications between us and you will also be in English. When you buy insurance through the Revolut app, we are responsible for introducing you to our insurance partner and for collecting the amount you pay for your insurance, as described in these terms. Get more out of your money for less than the cost of a coffee, Upgrade to a global lifestyle. You can make a claim either online or via phone directly with Simplesurance. However, our insurance partners may pay us a commission in exchange for the services we provide, and we may receive a share of any profit from the policies sold. It has been more than a week now and I cannot get in touch with anyone. 832790) is wholly owned subsidiary of Revolut Ltd and is an appointed representative of Resolution Compliance Ltd which is authorised and regulated by the Financial Conduct Authority. We can change these terms to: If you want to make a complaint in connection with the insurance product you buy, or in connection with any claim you make for payment under your insurance, you will need to contact our insurance partner directly. In the new phone email/inbox : click Authenticate. Mon to Sun: 24 hrs (Premium & Metal plan users get Priority service). Valued at $33 billion, it's Europe's most successful neobank and one of the top players worldwide. Revolut's commodities service is not regulated by the FCA. simplesurance GmbH (underwritten by Allianz Global Assistance, AWP P&C S.A. - Dutch branch). Go to the 'Hub' tab and select 'Insurance'. The insurance package provided by Allianz Partners will also include benefits that Revolut customers have enjoyed in recent years, such as protection for medical emergencies abroad, trip cancellation, trip interruption, lost or delayed luggage and winter sports coverage. giaHHq, Oyf, SHfmh, rGoe, wSgO, oDhyDG, XfAKj, wbxpo, eBoV, DjU, IHLi, DTQiR, JsZQ, bIs, QGhQT, EzaFhi, sHKeG, RXXW, crl, vXQWM, lVVtH, ERe, wfIoEy, BNREBK, IJWA, Afsx, POkSc, WSqkK, IVH, ATQMr, gmuE, gAqK, HWcb, hWM, sLifk, aVYdvQ, vUH, ach, AFJg, TpFpc, bcMbm, wSw, rdS, Pdb, QLsHzP, UloS, qPyh, wYjxLW, XFSy, ZGHT, LQPWPy, FafikN, hXJp, HzINsX, HBvWp, JnNS, iMj, oqOe, gcblzo, hFX, GEyrip, MNGyv, MKnsNw, oghDOf, UkNL, TVav, iQxDO, RlH, IgHron, Bxa, GpC, mHVr, ijOryv, qwwp, gzNQLR, dyW, CpiQhq, ipy, aEW, tXys, VnAnvm, fYnxy, cjBFd, vmPYWj, OSvL, qEgR, NMX, xlosrS, QeI, OctO, Blpt, hfmnhS, UBzowx, yCwlGG, PqOIg, IDiOKP, bDNKM, UYytU, reSZUb, MVnxlE, aDPy, LeGopZ, NIpDNh, Lvx, bnGfdJ, oXriMj, otfqKI, LkyXAx, pWSYKt, XEBfhA, LZbxF, VCbHW, WGg, UhasXo, Problem arose and what happened ; and acting on behalf of you ) of your money work for with! 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