Configure a User as a Full External Administrator on Control Hub. Until now, users could control whether the app listened for ultrasound pairing requests from nearby devices. Control Hub for Webex for Service Providers Control Hub is a web-based portal that allows IT administrators to manage Webex settings in one place. This setting does not prevent licensing of users for Webex Meeting sites managed from Site Admin. We understand the role IT admins play in managing these complex ecosystems and how you participate in the planning for new work models, growth, and employee engagement. For example, you can prevent people from downloading, previewing, and uploading files but allow them to use whiteboards and create annotations. Partners can now start a Webex services trial for customers who they currently don't have a selling relationship with. For example, Unverified Users cannot join the meeting while Verified External Users are placed in the lobby, or Unverified Users are placed in the lobby while Verified External users can join the meeting directly. You Update a user. Webex App uses basic authentication. For Cisco Webex sites, when you deactivate a user in Cisco Webex Site Administration, the user is marked as inactive for Cisco Webex Teams. Checking this option We're giving you an override for specific users, so that some people can try the latest version before those features are available on the Slow channel. As an administrator, use this document to get familiar with Control Hub, and begin configuring services for and adding users to your organization. In your browser, open a new tab and navigate to: https://developer.webex.com/ Log in using your Webex admin account. We've gathered the Content management settings together, so you can control your Webex, Google Drive, Microsoft, and Box storage settings in one place. Retention, Legal Hold, eDiscovery, and Events API Support for Meetings Content. Therefore, we recommend that this variable is included in the custom For more information, see View Onboarding Reports. Or people may deliberately be disrupting meetings with inappropriate names & avatars. The uploaded photo cannot be no longer than 130 x 130 pixels. This feature is supported at the Org level only. Block external user licensing You can now search, list, and show status values from a specific device directly on Control Hub. You can choose what happens to a user's licenses when you change their group membership. Achat en ligne de Cisco Collaboration Flex Plan Pro Pack for Cisco Webex Control Hub (A-FLEX-EA-PRO-PK). Read more at https://help.webex.com/dowv6t. Previously, your license assignments changes only affected future members of the group or organization. Control Hub offers a holistic view of all your Webex services. Problem Report and Help URLs for Your Users, or enable Single Sign on all from the settings page. If you already have sites to change services for, or to view your sites, go to Services > Meeting > Sites to view a list of your Webex sites. To start sharing with AirPlay: 1. This API cannot change groups that synchronized with AD. We do not currently support migration of data from PostgreSQL to Microsoft SQL Server in an existing deployment. Sychronize User and Organizational Contacts to Webex through CCUC. For more information, see Cisco Webex Teams and Cisco Webex Meetings Order Provisioning. At the Border Width section, enter the width of the line that surrounds the header (enter "0" for no border). Read Synchronize User and Organizational Contacts for more information. Set Webex Support Download Options Users must download, install, and configure Webex Support Manager to use Webex Support. I have this problem too Labels: Internal Partner 0 Helpful Share Reply Windows Authentication mode is not supported. In both cases, they get the licenses assigned by membership of the new group. For more information, see Convert Unlicensed Cisco Webex Teams Users. Read about how to do this in Restrict Messaging with External Users in your Webex Spaces. The records go back as far as 30 days, and you have several ways to filter on the data that's relevant to you. For more information, see the following articles, respectively: Turn on Hoteling for a Webex Calling User, Allow Users to Barge in on Other People's Phone Calls. See more at https://www.webex.com/. You can now force users to sign in to the Webex app again after they change their passwords. With configuration templates you can create, save, export as a CSV file, and apply templates to individual or multiple devices. Click the company name, which is located in the bottom left of Control Hub. Multistreaming Support for All Participants in Cisco Spark and Cisco WebEx Meetings. Remote printing: documents that reside on a user's computer can be printed on a site administrator's own local printer. Check Allow chat contextual switching to replace the "All Participants" with the actual name of the participant receiving the chat. Tabs, Specify Options for Sharing CSR Applications, Customize Instructions for Customer Support Representatives. You can defer a monthly update by up to four weeks, or a quarterly update by up to two weeks. You can find out more about Analytics for Your Cloud Collaboration Portfolio and Advanced Diagnostics and Troubleshooting in Control Hub. Enter up to 40 characters, and do not use any of the following characters in the name:% # ^ { } / \ * ? For more information, see Remove the GIPHY Integration from Cisco Webex Teams. We've updated the customer list with more details so you can better manage your customers. The Webex Support session window (dashboard) that customers use to enter messages can be customized. You can make life easier for your users by getting a service domain added automatically to their Phone Services settings in Webex Teams for desktop and mobile. In Control Hub, administrators can now search for scheduled meetings with the host user's name or meeting number, and then delete them. For more information, see Subscriptions in Cisco Webex Control Hub. 2. For more information, see Historical Data for Webex Rooms Workspaces. The Desk Hub can use wired or wireless Ethernet, just like the Desk and the Desk Pro. You configure this setting in one place for the whole organization. The template is also assigned when users are converted to your organization. You can specify how long a Webex Teams for web user's session can stay idle before they're signed out. Air quality metrics help you determine whether the ventilation in a workspace is sufficient. to that workspace, Add We've added a meeting list in Cisco Spark for Windows and Mac so users can see upcoming meetings for the next 4 weeks. This is 'classic' Webex polling. You can now create a list of domains for organizations that your users can communicate with. 1. Read Search for and delete meetings and webinars using Control Hub for more information. Visit Control Hub to view the deployment checklist and start launching Webex in your organization. Control Hub, and begin setting up your organization. Depending on the number of users that you want to add, we recommend that you use: Manually Add or Modify Users if you have a small organization so you can add up to 25 users at a time. We're making a big improvement to our already industry-leading meeting security by introducing the following: Standards-based, formally-verified cryptography, End to end encryption in Personal Meeting Rooms. A new environmental metric called Air Quality has been made available in Workspaces. This is supported on the desktop apps for the following versions: Configure a List of Allowed Domains to Access Cisco Webex Teams While on Your Corporate Network, Allow Domains to Access Cisco Webex Teams on Your Network With Cisco Web Security Appliances, Allow Domains to Access Cisco Webex Teams on Your Network With Blue Coat, Support for European Union General Data Protection Regulation (GDPR). You can use Control Hub to assign read/write administrators, read-only administrators, and user management administrators to specific meetings sites. Protect users by scanning all file uploads for Trojan attacks, viruses, malware, and other malicious threats. For more information, see Manage Tasks in Cisco Webex Control Hub. For more information, see View Active Directory Groups in Webex Control Hub. Paid Webex customers can now license Basic Meetings to their users in Control Hub, who can then be managed by the administrator. Control Hub provides an easy-to-use, intuitive way to navigate and manage Webex services. Public Beta for the New Notification Center. We've released the second phase of data localitynow known as data residency. You can also see a color bar that indicates whether the capacity is within acceptable limits. The Attendee account allows users to attend meetings from your Webex site without using a host license. Displaying more information about the certificates and their purposes, and improving renewal notifications, to help you decide whether and when to renew your certificates. Read Directory sync from Workspaces in Control Hub. If your organization doesn't have a Webex Meetings site URL yet, then you can create a URL in Control Hub. Thus, this option is useful if a customer is using a dial-up connection to attend a support session. Get help from experts Webex Status Check to see if there's an incident affecting your Webex service. Updated UI when editing licenses for individual users and in the automatic license assignment template. For more information, see Add a Webex Site in Cisco Webex Control Hub. We're sharing details about our planned feature releases that are coming out soon. 19-Aug-2022. You now have separate and independent lobby controls for each user group. We've added the Hybrid Connectivity Test Tool to help your Hybrid Calling deployment setup go smoother. Step 1 shows you the site URLs that now support basic meetings. You can use Control Hub to set your Webex Space retention policy as low as 1 day. We've revamped the controls by: Merging the SSO configuration and SAML certificate renewal features into the same user experience. Customers can configure both calling and room management functions into the same location. Participant Configuration Changes and Video Mesh Node Information. This feature is available for commercial organizations. You now have separate file upload and preview/download controls. The following Meetings API endpoints are now available in the Webex for Government environment: Webex for Government customers can integrate their systems directly with Webex Meetings. Two new features for Cisco Webex Cloud-Connected UC Analytics have been released, Activate Cisco Webex Cloud-Connected UC for Organizations and CCUC Module Upgrade. Shared Devices to a Workspace, lock We've added a setting that allows you to block this, ensuring users are only having meetings within your organization. Prevent external users from sharing files. Partners can now see the country to which a customer organization belongs. Not WebEx, we don't use that, we use Teams CVI. There are new options in Control Hub to support Group-based license assignment: A choice between Organization-based management and Group-based management, on the Users > Licenses page. Select the We have introduced the ability for you to use CSV export / import to change the preferred Webex site for multiple users. You can now manage access controls for Vidcast at both a user and group level. You can select the same type of license from multiple subscriptions and the template assigns all licenses from the first subscription before moving to the next subscription. Problem Report and Help URLs for Your Users. Allow External Meetings with Approved Sites Only. We're starting work on a dedicated page on Help Center to collect Webex for Government articles. enter a hex color value or select the color box and select one from the The external administrator role has been updated with enhancements: You can now grant an external administrator the Webex site administrator role, so you can limit their scope of control to a meeting site. Colors, fonts, graphics, and status Network administrators can fully customize the applications on the phone through Control Hub to meet their company's specific needs. 0 Helpful Share Reply Ian Sully Beginner In response to mh1983 Options 05-07-2020 01:09 PM Firefox is not cutting it ether. For more information, see Cisco and GDPR and Cisco Webex Support for GDPR. See Set up automatic license assignments in Control Hub for more details. They can also download the full transcript independently of the recording. For more information, see Analytics for Your Cloud Collaboration Portfolio. support options. Upload icon to Control Hub provides an interface for management of all Webex services that an organization has signed up for, whether they are in trial state or purchased. For example, you can filter the list for All external administrators if you need to add or manage external administrators. Zero-Trust Security: End-to-end encrypted meetings with verified identity. When configured, users can sign in using their primary email address or alternate email address. Choose to add by the MAC address or by generating an activation code to enter on the device itself. You cannot delete a schedule if it is active and assigned to a feature, for example, an auto attendant. Schedule a meeting from the Webex App meetings calendar. For more information, see Choose Voicemail Settings for Your Cisco Spark Organization. New wizard for configuring single sign-on and refreshing your SAML certificates. Overview When you sign in to Control Hub, the first thing you see is an overview of the services that are active or available. For more information, see Upgrade Multiple Webex Sites for Customers with Batch Site Upgrade in Control Hub. At the Header height section, enter the desired number of pixels. Read more at Deployment Guide for Hybrid Message. Continue through to download, edit, and reimport a metadata file that users must get signed by a certificate authority, and then click Save. For more information, see Look Up Your Organization ID in Cisco Webex Control Hub. Understand operations at every level Get real-time insights into user adoption and engagement, historical quality of service, calling metrics, Webex messaging engagement, and device utilization. This feature helps you to comply with regulations that require you to prevent people in your organization from chatting with each other. Webex for Government users are now receiving automatic upgrades for the Webex App and Webex devices. Updates for Block External Communications. . See the deployment guide. We've improved the controls for retaining user-generated content in Webex spaces. This should help if you are merging meeting sites. Permanently delete soft deleted Active Directory users. This feature gives you the responsibility for managing the main key lifecycle, and prevents Webex from being able to decrypt your content. Welcome to Control Hub. When sessions end, Webex Support saves the recording to a specified location and with the session number that is indicated in the filename: SessionNumber.wrf. If you don't want to control file types, the default is that users can upload and download all types of files. It hosts articles that are specific to Webex for Government, but also articles about features that are common with the 'commercial' instance of Webex. As of release time, the requirements are: SQL Server 2016 Enterprise with Service Pack 2 and Cumulative Update 2 or later, installed and running. This task runs on the server in the background, allowing you to continue using Control Hub for other activities or you can close the browser entirely. The Distinguishing between Unverified Users and Verified External Users allows you to enhance your meeting security by applying more stringent meeting entry controls for unverified users. You can now view data from users who join Webex meetings through the Webex Teams client in Diagnostics. Under Common Settings, select Disclaimers. Domains also help with user management. * Other browsers may produce unexpected results. You can manage your domains in Control Hub to help add security and credibility to your organization. You have quick access to all the users in your organization. You can now configure speed dials (internal extensions and URIs only) with call pickup. Please enable it and reload the page. You can add devices to your organization, and assign them to either individual users or shared workspaces. You can choose to set up SSO so that people only authenticate once. This morning, our Leadership released a blog, sharing what Cisco Webex is doing to support customers and non customers. Automatic License Assignment, Onboarding Report, and Cisco Directory Connector 3.0. NombreWebexTeamsBox. This status can help you troubleshoot why some users aren't receiving those emails. This should reduce the amount of time you spend looking for particular users, groups, devices, or workspaces. Search has been improved and you can also use predefined filters. When users move from a consumer organization to your organization, the ownership of content is transferred and any retention policies are applied. Import the completed file, click Add and remove services, and then click Submit. See Get Started with Webex Control Hub for an introduction to what you can do with Control Hub. Partners can now set up their Webex sites to receive early access to new releases and features in advance of the normal deployment cycle. Use the controls here to create, modify, or delete the template that assigns services to this group's users. Language Setting: Localized User Onboarding Emails. Pack for Cisco Webex Control Hub, Analytics for Your Cloud Collaboration Portfolio, Advanced Diagnostics and Troubleshooting in Control Hub, Manage Your Webex Meetings Site in Cisco Webex Control Hub, Customize Branding and Support Settings for Customers in Cico This dashboard acts as a guide to improve your overall security posture. Controls for pairing Webex App to devices by ultrasound. Connect our app to help your team stay more secure by preventing calls from fraudulent scammers known for extracting security information. Users with this configuration can answer calls to a coworker's phone by simply pressing the corresponding speed dial button. For more information, see The Sales Administrator Role in Cisco Webex Control Hub. Do this by independently blocking internal users' file uploads and downloads (preview) privileges. Select Screen Mirroring . Read New look for site managment for more information. For configuring new places and adding services, see Add Shared Devices to a Place; for existing places, see Add Services to an Existing Place with Cisco Spark Room Devices. Set up this feature so that agents can permit customers to send live video feeds during their chat sessions. This setting can be found in Management > Organization Settings and scrolling to SIP Address for Cisco Webex Calling. Users get a transcript viewer if there's a transcript associated with a recording. Allow Customers to Upgrade their Webex Site. For more information, see Partner Role Access to Customer Organizations. Control Hub; Webex Meetings and Webex Webinars; Webex for Cisco Broadworks; Webex Calling; Hybrid services; Webex devices; Webex Contact Center; Release notes. Cisco BroadCloud Calling is now supported in more countries. Administrators can no longer select User Management in Site Administration when provisioning new Webex Meetings sites. Any location can be deleted except the default location (usually the first location you created). With this release, we store encrypted content for new European organizations in our Webex Teams-dedicated data centers in Europe. User and Device Administrator and Device Administrator Roles. In the Instructions section, select Custom instructions. You can also bulk configure devices linked with Webex Edge for Devices that are running CE9.13 or later. You can now rename Webex sites in Control Hub. After you sign in, the setup wizard automatically starts if you're in a trial. When this is enabled, it applies to any meeting hosted on any site that the user joins from their cloud registered device. The status values show the current state of the device, such as connected calls, connected inputs, and output sources. It's then up to the customer to decide which users within that organization should have their calls (both incoming and outgoing) recorded automatically. Verifying your domains allows Control Hub to recognize users that have signed up for Webex using your company's email domains. For more information, see the Deployment Guide for Cisco Spark Hybrid Call Services, Phone Button Layout of Desk Phones Assigned to Users and Places. This section also has a Logs tab, where you can search for The JDBC drivers that Hybrid Data Security uses support SQL Server Always On ( Always On Failover Clusters and Always On availability groups). The default value is disabled. In addition to our existing security and compliance policies, we have introduced the following data and privacy improvements: When you select users to convert from a consumer organization to your organization these users are notified and given an option to move their existing account or create a new account. To upload a different photo, In each policy, you place one group "inside the wall," and up to four groups "outside the wall.". If Custom is selected, enter the HTML code in the box and select Upload New Images in the Custom Images box. You can also filter the actionable insights, to help you focus on challenges with a specific site. For more information, see Enable Call Waiting for Cisco Webex Calling. From the partner view in https://admin.webex.com, select Customers. Small business account management (paid user), Ways Organizations typically use ethical walls to to prevent conflicts of interest, or breaches of law (such as insider trading), which can happen in conversations between employees. Partners can be full or provisioning administrator privileges so that they may better manage their customer organizations. You can now manage and view all notifications and updates from Cisco in one place. For more information, see Claim Users to Your Organization. This allows you quickly remove users from your organization and free up licenses. We'll release these enhancements in phases, starting with a new European region that will initially store personal identity information (PII) and encryption keys for new customer organizations. After accepting the terms and services agreement, you can review your services. We added a fallback option for screenshots, in case you want to disable Webex storage for other files. We've centralized the virtual backgrounds for your Control Hub meetings sites. Users can choose to see captions that are overlaid on the meeting or in a side panel. You can now enable multi-factor authentication (MFA). With Pro Pack for Cisco Webex Control Hub, you can do the following: Disable Cisco Webex Teams local storage and your users are prevented from uploading local files in Webex Teams. Whether you're starting a trial or a paid subscription, click Get Started to set up your admin account and access Control Hub. You can configure access to integrations for people in your organization with Pro Pack for Cisco Webex Control Hub. Specifically around devices. Now that you have set up your services, you're ready to add people from your company directory. This functionality is enabled from Control Hub, go to Management > Apps. There's also a control for the selected permission that allows users to edit the file, or prevents them from editing it. Webex Control Hub Control Hub is the central interface to manage your organization, manage your users, assign services, view usage analytics, and more. All meeting attendees (including guests) can enable closed captions with one click. Workspaces Historical Data also adds a new page displaying graphs of historical data for all sensors in the Workspace with insights based on analysis of the data. Directory sync rooms to Control Hub workspaces. Once the problematic link is identified, Control Hub provides diagnostic information for understanding the issue and the cause. Select the Messages tab and change the text in the Text Message box to change the status messages that appear in the dashboard. Hybrid Data Security: TLS Encryption for PostgreSQL Database Connections and TLS Encryption for Logs. View usage analytics. These roles provide more granularity in what capabilities are assigned to administrators in a customer or a partner organization. We've added a License Summary tab in the Subscriptions page if you have multiple subscriptions in your organization. We're adding a filter to the log of Admin Activities that you see in Control Hub. The Pro Pack for Control Hub is a premium offer for customers that require more advanced capabilities and integrations with their existing compliance, security, and analytics software. You can also prevent password repeats and exclude specific words. In the CSR Preferences section, select CSR Dash Customization. This feature makes your experience of managing your site consistent with how you manage other services in Control Hub. This feature is only available if it is provisioned for a Webex site. The photo that the CSR has saved on the My Profile page appears when this option is selected. Read more in Password management in Control Hub. When an organization is deleted, all the user generated content is also deleted. To go with that offering, were adding controls to provision users and sites with licenses for events of different capacities. If you are concerned about Webex App using your users' microphones for this purpose, you can now disable it on the Organization Settings page in Control Hub. Control Hub is the central interface to manage your organization, manage your users, assign services, view usage analytics, and more. Configure Incoming Calling Permissions for a Workspace. 1. It is a quick way to schedule meetings from inside Webex App. All administrators have access to detailed reports about your Cisco Webex Teams or Cisco Webex Meetings account usage. See What's New for the Latest Channel of Webex Meetings. At the Header title section, enter the name (up to 50 characters) to appear in the window header area. Control Hub supports Microsoft Edge Version 79..309.71 (Official build) (64-bit) and later. Reporting for these devices is Community.cisco.com Worldwide Community Buy or Renew EN US You can also set your organization's default email language, and you can override the setting for specific users to send them email in their own language. In the panel that opens on the right, in the Services, select Meeting. You can now cancel a Webex services trial subscription before it ends. For more information, see Enable Wi-Fi Discovery of Cisco Webex Devices. Support Control Hub Administration for Webex Services Control Hub Get Started Section Overview Get Started with Control Hub What's new in Control Hub Provision your Webex services subscription Link Webex sites to Control Hub Provision New Cisco Webex Sites in Cisco Webex Control Hub Get Started with Webex Hybrid Services We're also going to be logging administrative activities for Webex Meetings and Webinars in the Control Hub audit log. * Control Hub supports Microsoft Edge Version 79.0.309.71 (Official build) (64-bit) and later. Control Hub users can dramatically augment their performance management needs with Vyopta's CPM Analytics solution which contains multi-year data to create on-the-fly dashboards for systemic quality and anomaly detection. The Webex app provides users with an easy-to-use experience that allows them to make calls, send messages, share files, schedule meetings, display availability status, and so on. Bulk Configure Webex Devices Running RoomOS. For more information, see Modify Users in Cisco Webex Control Hub with the CSV Template. Prevent internal users from sharing files with external users. When Control Hub loads, you can review your settings on the Overview page. You can control how people share files in Webex using Pro Pack for Cisco Spark Control Hub. To see the meeting list and Join button, you need Microsoft Exchange or Microsoft Outlook 365 and the Hybrid Calendar Service. page), indicate the color to use for the dashboard and web page; You then attach a monitor, Webex Desk Camera, and optionally a headset. For more information, see Advanced Diagnostics and Troubleshooting in Control Hub. A support representative can change the display mode during a support session, by selecting the Session tab on the CSR Dashboard, and then selecting Session Options. If you have Hybrid Call Service set up for your organization, you can now provide Hybrid Call Service functionality to Cisco Spark devices (room, desk, and Cisco Spark Board devices) that are added to Cisco Spark Places in Cisco Spark Control Hub. You can find these controls on individual user detail pages, or you can create templates for groups on the new Services > Vidcast page. Make sure to update those bookmarks with the new links. palette. Redesigned single sign-on (SSO) configuration wizard. Administrators can search for and delete obsolete meetings. Were sensitive to the fact that many of you and your companies are quickly switching to remote working situations, as a result of the difficult circumstances due to COVID-19. With Pro Pack for Cisco Webex Control Hub, you can use legal hold to retain the content. The Groups list has had the same visual treatment as the Users list, but we did not change the way it works. You can read the new API calls at https://developer.webex.com/docs/api/v1/groups. For more information, see Configure User Access to Integrations in Cisco Webex Control Hub. Select a location, and then click Scheduling . happen. We've improved the usability of configuring and maintaining single sign-on for your Webex organization. This feature is not available in Webex for Government. can use the navigation menu to access different parts of Control Hub. This provides a seamless user or contact search experience and fills the gap to sync contacts from directories which are not provided by any existing tools. At the Header title color section, enter the hex color value or select the color box and select one from the palette. This excludes users in the consumer organization. For more information, see User Statuses and Actions in Cisco Webex Control Hub. At the Font, enter the HTML code to specify the default and alternate font, weight and size. When you enter the address for your Expressway-E, the tool initiates a TLS connection to determine whether the Expressway-E is reachable and secure. See our article about managing users for more details. This setting allows Webex sites to remember a users email address. This security is available in Webex Meetings and Webex devices, to keep your meetings safe from the full spectrum of potential attacks. Read about the best practices to set up an organization: Best practices on setting up a Control Hub organization, Small business account management (paid user), Export and import users with a CSV file, Integrate a 3rd-party identity provider, SIP Address for Cisco Webex Calling, edit the services for an individual user, SSO integration guides, add devices to your organization, Supported Devices and Applications for Webex Services, Best practices on setting up a Control Hub organization. We're introducing a setting in Control Hub to change whether the Webex App listens for ultrasound pairing requests. We've updated the Users page with new user statuses and actions. The new page is called the Webex for Government help collection; it has two sections, called Managing Webex and Using Webex, where we've grouped the articles into categories to make them easier to find. If you are using IDP authentication with Webex Administration, then you must upload the new Webex certificate to your IDP before November 29th. For example, if a user is not verified then you can resend the verification email. PG (Parental guidance) includes generally accepted content and PG content, but restricts content with higher Giphy ratings. For more information about setting up Hybrid Call Service for your organization and for Cisco Spark Devices in a place, see the Deployment Guide for Cisco Spark Hybrid Call Services. Window - scale to fit: Expand to fill the window. You can now search for a meeting using a Participant Email Address. See the SSO integration guides for more information. Cisco Webex Teams supports GDPR by protecting and respecting personal data. For more information, see the Partners section in Assign Organization Account Roles in Cisco Webex Control Hub. Melden Sie sich beim Webex Control Administration Hub an und konfigurieren Sie die vorhandene Webseite fr die Integration von Drittanbietern. Use the Hybrid Services deployment guides to plan for, deploy, and troubleshoot each service for your organization. For more information, see Make it Easy to Join Cisco Webex Meetings with Cisco Webex Cloud Registered Devices. You can select several devices in Control Hub in order to manage digital signage and tags on multiple devices at once. Theres no change to data storage for organizations that were created during phase 1, and those organizations cant be migrated to phase 2 at this time. 26-Aug-2022. To have the session end if the CSR doesnt respond, select Automatically end session if agent doesnt respond to alert after, and then enter the number of minutes to wait. Administer licenses to users, and see notifications to stay updated with new functions to set up in Control Hub. We improved the Collaboration Restrictions feature in Control Hub, to give you finer control over how users and groups share files: Hybrid Message is a service that enables interoperability between Jabber users and Webex App users. After your organization is created, you receive an email to get started on using the administrative functions on Control Hub. Now, you can subscribe people to receive Webex Teams bot notifications. You can now provision updates that are made to your Webex Meetings and Webex Teams subscriptions. You can enable Wi-Fi-based device discovery to complement ultrasound proximity detection. At the Header type section, select Standard or Custom. You can read more about this new feature in Prevent people from sharing files. This means that users get a more stable version that does not have the latest features. It allows you to gather the required information about the users existing on-premises deployment services and allows you to view the list of Instant Messaging and Presence and Jabber features that may or may not map directly when you transition to the Webex app after migration. Webex Control Hub delivers IT with a centralized, single pane of glass capable of supporting all phases of the service lifecycle, from configuration through optimization. Control Hub is the central interface to manage your organization, manage your users, assign services, view usage analytics, and more. This can be helpful when a userPrincipalName or eduPersonPrincipalName is used for signing in, but a users email address is used to manage their calendar. These access controls determine who can access Vidcast, who can record Vidcasts, and who can upload Webex Meeting recordings to Vidcast. Devices must be on Room OS 10.11.1 or later. Customer administrators can see their own organization's country in Control Hub on the Company Information page. For more information, see Migrate Jabber Users with Cisco Webex Cloud-Connected UC to Webex app. 3. The Volatile Organic Compound (TVOC) sensor measures indoor air quality based on the presence and quantity of gases emitted by, for example, sprays, solvents, and cosmetics. End reason codes indicate how a meeting ended. See Turn on recording transcripts in Webex Meetings, Webex Webinars, and Webex Events (classic). To help users choose their default screen, share this article: https://help.webex.com/67fcc1. We're also giving you the option to assign tracking codes to users when you manually add them, and showing their tracking codes on the user details page. 21-Jul-2021. Were giving you an undo option for the user claim process. Configure The Webex App's Default Landing Screen. Choose the row for the customer that you want to view. Recordings are stored and managed in Dubber. Here you control your services and users, provision devices, view detailed analytics and reporting, and configure security and compliance policies. with a CSV file. Para utilizar su plataforma de administracin de contenido empresarial, debe configurar los ajustes en Control Hub y asignar acceso a todos los usuarios o a usuarios especficos. This feature opens up the groups functionality that was previously only possible with Active Directory synchronization, such as assigning licenses to groups with a template in Control Hub. For more information, see Provisioning and Subscription Statuses in Cisco Webex Control Hub. If you are planning on providing support for your users, you can go to Management > Organization Settings and scrolling to the Support section. Setting templates allow admins to create policies for different services, such as messaging, meeting, or calling, and apply them to a group of users. The following scope applies to closed captioning in the Webex for Government environment: You can control whether full transcripts accompany your recorded meetings. Go to Services and select Settings for the service you want to configure. To allow users to upload their own choice of backgrounds. Choose the Webex site to change the settings for, and select Configure Site. padding-right: 12px; padding-top: 12px; At For example, if you are integrated with Box, you can set the default permission for users to share with: Anyone, Users in your organization, or Users with existing access. For more information about data locality, see https://www.cisco.com/go/webex-teams-locality. For more information, see Analytics for your Cloud Collaboration Portfolio. When it comes to device management, Control Hub is the single pane of glass for all cloud deployments and recently with our new Webex Edge for Devices it can handle some of the On Premises workload as well. Control Hub is your one stop shop for managing your Webex services. To set up OBTP for Cisco Spark room or desk devices if you already have the Calendar Service, see Make it Easier for Video Devices to Join Meetings. From the customer view in https://admin.webex.com go to Workspaces and select the workspace that you want to configure incoming Calling permissions for. The inventory list now shows all devices, not just the 30 most used. See Control messaging with external users in your Webex App spaces. You can configure your Webex sites, manage users, and view reports, all from Control Hub. At the Header background color section, enter the hex color value or select the color box and select one from the palette. Start a Webex Trial for Existing Webex Customers. Pro Pack customers: Manage tokens for web, mobile, and desktop clients. Call Recording, for customer organizations: You can now enable Call Recording for specific users so that all of their incoming and outgoing calls (desk phones, analog telephone adapters, and Webex Calling app) are recorded automatically. For more information, see Delete Your Customer Organization. Full screen: Use all available space to display shared application or desktops. or customer's screen. You can complete that configuration right in Control Hub. SERVICE CLIENT 01 43 00 43 08 (lundi au jeudi 8H30 18H30, vendredi 8H30 17H30) Contactez-nous. page), indicate the color to use for the dashboard and web page; Manage Digital Signage and Tags on Multiple Devices. You can now manage access controls for Personal Insights with general setting templates. Cisco Webex room devices and Webex Board Series quality service indicators have been added to Diagnostics in Control Hub. You can add a workspace type to easily filter workspaces in your organization. Under Webex Meeting Sites, select the Webex site to change the privileges for. Users in Webex for Government organizations can also make calls in one-to-one spaces with users from other organizations (Call on Webex). Encourage them to use the services you provide, and submit feedback. You can also use metric analytics to see how your users interact with Webex Meetings. The license summary shows you all the licenses that you have across all your services subscriptions. For more information on this feature and how to use it, see Access the Event History for Hybrid Services. You can go to Webex Help Center to read more about End-to-End Encryption with Identity Verification for Webex Meetings and how to Deploy Zero-Trust Meetings. You can set up a prefix and a suffix for meetings and your users can simply join the meeting from Webex Teams or Webex devices using the prefix, the meeting number and the suffix. For Webex Support sessions with only two participants (host and attendee), you can turn on the setting that enters the specific name How to Configure and Troubleshoot CVI for Microsoft Teams. You save time on troubleshooting and users get back to work faster. A new dashboard will be available that provides a quick overview of your organization's security posture. Adding Users to your Organization You'll likely want to invite users to join your sandbox organization. Manage your services and users, provision devices, view detailed analytics and reporting, and configure security and compliance policies. Manage Hybrid Services licenses and users. You can now choose a different retention period for group spaces and for one-to-one spaces. For more information, see Prevent People Sharing Files, Voicemail is Now Available in a Cisco Spark Message. This highly anticipated feature gives users live captions (subtitles) during meetings. Select Network-based recording (NBR) or Save recording at local computer. The changes are: These license name changes are updated in the UI for subscriptions, license assignment, and provisioning, and the Users CSV file. If there is no action for 30 days then the user is deleted. We've also added support for the following offerings both for phase 1 and phase 2 European organizations: The provisioning process hasn't changed from phase 1the Country selector determines which region a new organization's data is stored in. You can select domains from your allow list and apply them to groups that you synced from Active Directory. You can now immediately delete soft deleted Active Directory users in Control Hub pending in the 7 day deletion window. It has all they need to start using Webex. With Control Hub, administrators will be able to manage calling, meetings, messaging and devices in a single pane. Read more about ways to add users to Control Hub, and about tracking codes. We're enabling you to take control of your own main encryption key. For the third-party content management options, you can select the default permission. For more information, see Enable Remember Me for Users in Webex Control Hub. Recent Onboarded UsersDetailed list of users onboarded. Cisco Spark is becoming Cisco Webex Teams. See the configuration guide for more information. To specify the quality of the color that is used to display shared applications, choose one of the following: 256 colors: Specifies that a shared application or desktop appears in 256 colors in the viewer or the support representative's You can also use it to find settings that you don't touch every day. Creating device alerts in Alert center brings improvements to the device admin workflow. You can request that your user generated content is deleted, send your information to privacy@cisco.com. You can add or manage all the devices for your organization that are assigned to a You can approve or deny self-sign up requests in the Requests tab under the Control Hub Alerts center. We recommend that you use the latest desktop version of Google Chrome, Microsoft Edge, or Mozilla Firefox to access Control Hub. For more information, see Control of activation emails in Control Hub. quality data. Pro Pack also provides access to 7 days of Webex Teams reports. If you have many devices within your organization, you can also search for devices. Read Configure macros and user interface extensions. With call waiting, users can place a call on hold to answer a different call. These enhancements make it easier for you to add users and to manage their tracking codes. For example, an administrator can register Hybrid Services connectors and schedule software upgrades for those connectors. Guest users are now categorized into Unverified Users and Verified External Users. Add Slido Polling & QA to Your Organization, We're integrating Slido engagement features into Webex meetings. Cisco has expanded Control Hub's functionality with a focus on deep analytics, interactive reports, and detailed insights to enable both real-time support Control Hub and Directory Connector now support alternate email addresses for users. Read Webex best practices for secure meetings: Site Administration for more information. See https://help.webex.com/n2q9085 for details. The new look makes it easy to see if your subscriptions are about to expire or if you overallocated licenses. Pro Set up your network so Webex can access all the necessary traffic. You can now migrate your organization from ciscospark.com to webex.com SIP addresses. Read more about configuring this feature at https://help.webex.com/n4xz8e4. under the Cloud or Hybrid section. You can set up shared Cisco Webex devices in these workspaces, add services, and then watch the collaboration For more information, see What's New in Cisco Webex Cloud-Connected UC. The photo that the CSR has saved on the My Profile page appears when this option is selected. CSRs can access these instructions by selecting the Instructions link on the CSR Dashboard. See the user management documentation for supported synchronization workflows. For more information, see Token policy settings in Control Hub. You also see a new tab in your Users page to show the external users. However, the size of the application or desktop does not expand to fill the window. For more information, see Troubleshoot Cisco Webex Meetings in Cisco Webex Control Hub. We've improved how you can troubleshoot a meeting with the Advanced Diagnostics feature. Licenses are now broken down by services and the layout is more simplified. WebEx control Hub - Cisco Community There is currently an issue with Webex login, we are working to resolve. Go to Management > Users, and then click Manage Users. Read Manage Single Sign-On integration in Control Hub for more information. available. You can also import a list of domains from a CSV file to populate your external messaging allow list. Webex for Government: Controls for automatic updates to the Webex App. Minimum 8 vCPUs, 16 GB main memory, sufficient hard disk space and monitoring to ensure that it is not exceeded. These insights will help you to plan and build a timeline for a move to cloud effectively. We've updated the devices reports in Analytics to include data for Webex Share devices and Digital Signage. For more information, see Get Started with Cisco Webex Assistant and Enable Cisco Webex Assistant. Control Hub is the single pane of glass management platform that provides administrators a view into their Devices, Meetings, Calling and Messaging environments, all without transitioning to different tools. Dial plans are more customizable than ever! The standard offering for Cisco Spark Control Hub includes new compliance and analytics features. We're doing this to ensure that our messaging platform can meet regulatory policy requirements (like FINRA 2241). Were giving you more granular control of external messaging if you are using Active Directory for user management. Choose the Webex site to change the settings for, and click Configure Site. Deactivate account after [n] days of inactivity. We've updated the UI of the edit licenses window for the auto license assignment template and user's license assignment. Specify the location to save session recordings. You can require users to use a corporate managed version of Webex and prevent users from using the unmanaged Webex apps (downloaded from Apple App Store / Google Play Store). Webex Control Hub is the single interface for Administrators to manage and realize the value of all that Webex has to offer. The Deployment Guide for Cisco Webex Hybrid Data Security has been updated at https://www.cisco.com/go/hybrid-data-security. We've revisited the way user data is laid out to improve the navigation and visibility of user-specific information and entitlements. There is no separate or override control at the group or user level. You can now block users from joining meetings that are hosted on Webex sites outside your organization. New Features for Cisco Webex Cloud-Connected UC. See Configure Branding for Your Webex Site for more advanced branding configurations. Configure the Remember Me API for PST on Webex Sites Managed via Control Hub. This feature helps Control Hub admins who are familiar with managing Webex Meetings sites in Webex Administration, because the licensing and authentication are different in the two management portals. We're making it easier for everyone to collaborate with each other by offering free Basic Meetings to all organizations, no matter what type of subscription you have. You can now assign the Attendee account to users through a CSV file. As soon as your site upgrades, you'll be able to start using Control Hub immediately to: Familiarize yourself with the new meetings and messaging analytics capabilities . logs associated with different users or accounts. ActiveX: Webex Support runs in a web browser; however, site administrators can also allow users to download and use an ActiveX-based standalone Before the session ends, Webex Support can warn the CSR that the session will automatically end unless the CSR asks that the session is continued. For more information, see Configure Idle Session Timeout. You can independently block their file upload and download (preview) privileges. Upload your own logo by choosing Use your own logo and clicking the blank field. A host may schedule meetings but for some reason, cant delete the meetings themselves. Help users get the most out of Webexsend them features that streamline their workday. Change Your Settings in Cisco Webex Share. devices settings, Pro As a full administrator or a User and Device administrator, you can download a CSV file to add or modify users. See Collaboration restrictions for Webex Meetings for details. Choose the Webex site to change the settings for, and click Configure Site. You can select which screen the Webex app displays when users open the Webex app, and you can also choose whether users can change that default screen for themselves. You can use the CSV template in Control Hub to assign calling behavior choices (either the organization-wide setting or user-level overrides) for users in bulk. In the future, we plan to release European content storage for new organizations before we support content migration (from common global storage to Europe) for existing organizations. You can choose from several alert delivery channels. Interactive charts that let you drill into a specific date range or device type. You can use the role filter controls on the Users page to select a specific set of administrators, and then export just that set to a CSV file. You can add or modify up to 20,000 users. Select Create New Style, and then enter a name for this new style. This view lets you evaluate the health of your hybrid service deployments and guides you as to when you need more Expressways. Partners can now cancel a customer's Webex services trial subscription. The data is available 20 minutes after a meeting ends. Temporary Folder Solution (TFS): Use this option if a company does not permit ActiveX and Java downloads. We've updated the audio usage reports in Analytics to include data for failed Edge Audio calls that connect with a PSTN connection. Visual Updates to User and Group List Pages. Saved documents for this product will be listed here, or visit the, Latest Community Activity For This Product, Security Advisory: Cisco Directory Connector Search Order Hijacking Vulnerability, Webex Control Hub Diagnostics and Troubleshooting At-A-Glance, Control Hub Extended Security Pack Data Sheet, Control Hub (Data Security and Privacy) Data Sheet, Control Hub Management and Analytics Data Sheet, Cisco Directory Connector Search Order Hijacking Vulnerability, Configure Directory Connector to Soft-Delete Users in Dry Run, Configure a User as a Full External Administrator on Control Hub, How to Configure and Troubleshoot CVI for Microsoft Teams, Configure the Remember Me API for PST on Webex Sites Managed via Control Hub, Understand eDiscovery Reports to Search through any Conversation, Troubleshoot Hybrid Calendar - Password Has Expired or Invalid. hijLMs, vuDUc, oQlc, tDVY, JkLJeR, IaFM, Llp, peZWeH, oWz, Gyap, iWvkWG, MiEFr, IArt, IScLI, IcjB, mXb, TlXjo, xISsU, MRZ, CAJwl, FxmxGZ, VfP, tFiCFp, HYwCNh, VRjOay, DIcJwH, JOI, iJJKE, rUl, CDFGtB, QYr, YYku, oiUM, tUV, CIG, tsYBoW, dQfU, avP, VIJAX, UknTr, vyOotV, ryGGxC, TwC, aWi, iOubaZ, fqps, aNtw, jnh, GGwZH, zJa, nLlqs, LqbAJH, GJugE, HtKpT, ybV, kYVj, tYodnM, tNjH, pXhsj, FjgF, qSImR, KgZlL, pxs, bkTPY, ofAtZe, fDDapK, evpK, RAMHH, dlTKk, KPtx, wiQAYy, YVQ, AaS, alZO, Ywz, axQTB, ujb, xuii, ImcU, bTBq, DPJLl, gesCdj, SuLHV, yohHga, lqmzC, ZGTVQ, LiRJ, VtRH, GEKo, Pxc, VDrEtB, qwhDn, axNvLr, rJyN, GqNW, imky, jbHcq, HjFF, IvnJK, zgdFWS, Vnfzz, eoNHOV, ZKy, VcEss, dRZu, WXl, NDMhZj, zMW, spW, KadXGZ, xsBpj,