apple configurator provisional enrollment failed

1. Learn more about Azure Active Directory dynamic groups. Check if the device is available in the server titled Devices Added by Apple Configurator 2 or is assigned to a different server in the ABM portal. Use the file picker to select the .mobileconfig file that you exported from Intune, and then choose Add. Sometimes I see this message in the Apple Configurator: "An unexpected error has occurred. If you want the new serial number details to overwrite any existing details, choose Overwrite details for existing identifiers. [MCCloudConfigErrorDomain - 0x80EF (33007)] My 2 cents of experience. I decided to just skip all that, and the error subsided. Same here. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of 2022 Quest Software Inc. ALL RIGHTS RESERVED. MrHoffman, call Again, I'm following all the same steps and profiles that have previously worked with other iPhones that have successfully enrolled/etc. Click continue to be directed to the correct support content and assistance for *product*. Well, I got mine to work. [MCCloudConfigErrorDomain 0x80EF (33007)], As of 9-15-17 and Apple Configurator Version 2.5 (3F34). Provisional Enrollment failed. For prompt service please submit a request using our service request form. Check if the device is available in the server titled Devices Added by Apple Configurator 2 or is assigned to a different server in the ABM portal. The Apple Configurator User Guide provides a full overview of the Apple Configurator application.. For all purchases of macOS devices, other than the Apple at Work program, there wasn't a way to leverage Automated Device Enrollment and all of its benefits for the most "touch-less" and granular management experience. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. Watching the Apple Developer video for device configuration, there's supposed to be a screen that appears on the iPad called "Remote Management". Connect the iOS/iPadOS device to the Mac computer with a USB cord. any proposed solutions on the community forums. [MCCloudConfigErrorDomain - 0x80EF (33007)] I've done a few Google searches on it, but am still coming up short on answers. However, I just came across an iPhone 6s (same as the other models that are already enrolled) that is giving me problems when trying to Prepare it in Configurator. Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase. Provisional Enrollment Failed, is received when preparing an iOS device with Apple Configurator. The Quest Software Portal no longer supports IE8, 9, & 10 and it is recommended to upgrade your browser to the latest version of Internet Explorer or Chrome. The cloud configuration for this device is invalid". Add the serial number in the left column, and the details in the right column. The following articles may solve your issue based on your description. All postings and use of the content on this site are subject to the. Provisional Enrollment Failed, is received when preparing an iOS device with Apple Configurator. Why would it not just assign them to my specificed default DEP server!?!? Generally, you specify the Wi-Fi SSID, WPA2 security and Wi-Fi password. When the iOS/iPadOS device finishes preparing, disconnect the USB cable. If you need immediate assistance please contact technical support. iOS devices supported by Apple Configurator 2 . The device must have already completed the Setup Assistant and be ready to use. On the iOS/iPadOS device, open Settings and go to General > Device Management > Management Profile. The cloud configuration server is unavailable or busy. Much thanks in advance for any ideas or asssistance. Turn off the devices and distribute them to users. Apple has released a new Apple Configurator app on iOS. DLXQPCWVGHMJ,device details. When attempting to apply a blueprint in Apple Configurator, I'm receiving this error message. An enrollment profile file is only valid for two weeks at which time you must re-create it. If you chose Enroll with User Affinity, you have the option to let users authenticate with Company Portal instead of the Apple Setup Assistant. A Mac with Apple Configurator 2 installed . A Mac with Apple Configurator 2 installed . [MCCloudConfigErrorDomain 0x80EF (33007)]. Learn more. Select an Enrollment profile to apply to the serial numbers you're importing. I cant even sign in to DEP in configurator. "; Revive and restore from a freshly downloaded macOS 12.1 IPSW, Tested on multiple networks: iPhone hotspot, residential network without DPI, corporate network without DPI, Switched from my home DNS server to Google public. CloudConfigurationErrorType = CloudConfigurationFatalError; USEnglishDescription = "Provisional Enrollment failed. iPhone 5, iPhone 6 and iPad Pro. What is Microsoft Intune device management? I have replicated this issue on every iOS device I have tried. Remember to add a Wi-Fi profile to Configurator2! I sign in to authenticate, get the veri code for 2 factor, then fails. Desc. - Prepare Devices (Options ticked: Add to DEP, Active and complete enrolment, Allow devices to pair) - Select Meraki Server above - Select new Organisation (Log on with our Apple DEP / Administrator account): No issue. Thanks,NunoPymble Ladies College - Technical Support Officer". Solution. Whilst attempting to enroll Mac in Apple Business Manager through the Hexnode portal, there are a few common errors one is liable to come across. When users turn on their devices, Setup Assistant starts. Choose Next. Provide the Device Passcode or Apple ID, if necessary. On the Prepare iOS/iPadOS Device pane, select Manual, and then choose Next. If I connect the iPAD to the wifi, and retry to enrolling it, it work. Apple disclaims any and all liability for the acts, Use the following steps to install the profile on the iOS/iPadOS device. Devices are reset to factory configurations during the enrollment process. When applying the blueprint with AppleConfigurator I got the following error: An unexpected error has occurred with "iPad". Failed to verify baa cert. Open your Meraki Dashboard and go to Systems Manager > Manage > DEP. I'm working with Enterprise Support, but I'm worried that a resolution won't be anytime soon, as the escalation questions that I was asked to provided were all specific to Configurator 2 on macOS. Click on Assign settings. You needto create a Wi-Fi configuration profile within Apple Configurator that will connect the device to your Wi-Fi. You can find online support help for Quest *product* on an affiliate support site. Provisional Enrollment Failed. You have selected a product bundle. -> Click on the blue 'download' link next to the device type and quantity added which downloads a csv file. User affinity requires WS-Trust 1.3 Username/Mixed endpoint. Profile Installation Failed. Sounds like a partially-enrolled device but stuck in a halfway point. It gets to the stage (2 or 3) and then gives the following: Provisional Enrollment failed. An SMTP server set up in Jamf Pro . If you want the new serial number details to overwrite any existing details, choose Overwrite details for existing identifiers. When attempting to enroll after finding the pairing animation in the viewfinder of the app, Configurator lists a green check on the history for the Mac but the MBP fails with the same Provisional Enrollment failure: The current maximum for the list is 5,000 rows. On the Create an Organization pane, choose the Organization or create a new organization, and then choose Next. Provisional Enrollment failed. Did you get a resolutiion for the error? Under Import Devices, browse to the csv file of serial numbers, and select Add. I find it REALLY upsetting though that it creates a new Server in the portal specific to configurator and I have to now manually watch and move serial numbers to my default server. Again, I'm following all the same steps and profiles that have previously worked with other iPhones that have successfully enrolled/etc. -jason. I added a profile to a network that we use here that goes right to the internet without any firewall rules. M1 MBP from the Apple refurbished store into my ABM account using the Configurator 1.0 app released to the public. Provisional Enrollment failed. (Apologies for the long post). Add a payload: Select this option in the list on the left, then edit the settings. A forum where Apple customers help each other with their products. provided; every potential issue may involve several factors not detailed in the conversations Use this for devices that perform tasks without accessing local user data. Learn how to find an iOS/iPadOS device serial number. On the Supervise Devices pane, select the level of supervision, and then choose Next. The cloud configuration server is unavailable or busy. The cloud configuration server is unavailable or busy. Submitting forms on the support site are temporary unavailable for schedule maintenance. Can you please select the individual product for us to better serve your request.*. I finally found that, after you reinitiliaze the iPAD, if the iPAD is not connected on the wifi and I try to enrolling it manually, i had the error 0x80EF. Intune supports the enrollment of iOS/iPadOS devices using Apple Configurator running on a Mac computer. Privacy. [MCCloudConfigErrorDomain - 0x80EF . In the Microsoft Endpoint Manager admin center, choose Devices > iOS/iPadOS > iOS/iPadOS enrollment > Apple Configurator > Profiles > choose the profile to export > Export Profile. Devices should be at the Hello screen when you connect the device. The scenario: When following the steps in this document (Enroll iOS devices with Apple Configurator) for Setup Assistant enrollment, you get "Invalid Profile: The configuration for your iPad/iPhone could not be downloaded from [Your Organization Name]" error after accepting "Apply configuration" on the device. As a best practice, reset the device and turn it on. When Enroll with user affinity is selected, make sure that the device is affiliated with a user with Setup Assistant within the first 24 hours of the device being enrolled. because when I login there,.. Configurator is just a way to get the device setup in DEP. Otherwise enrollment might fail, and a factory reset will be needed to enroll the device. Request a topic for a future Knowledge Base Article. Youve stopped watching this thread and will no longer receive emails when theres activity. All postings and use of the content on this site are subject to the, Additional information about Search by keywords or tags, Apple Developer Forums Participation Agreement. Options that can be added to the device appear in the drop-down list. Or is this just limited/ controlled by the devices that will allow the installation of iOS 11. Copy the Profile URL. One Identity Safeguard for Privileged Passwords, Starling Identity Analytics & Risk Intelligence, Hybrid Active Directory Security and Governance, Information Archiving & Storage Management, Storage Performance and Utilization Management, Must select 1 to 5 star rating above in order to send comments. If the configuration profile is signed, choose File > Unsign Profile. The cloud configuration server is unavailable or busy. To deploy devices using manual enrollment and a dynamic enrollment URL, you need: Jamf Pro 9.96 or later . Click again to stop watching or visit your profile/homepage to manage your watched threads. For questions about Apple Configurator, a macOS program which lets you manage a large number of iPad, iPhone, iPod touch, and Apple TV devices owned by your company, school or another organization. Provisional enrollment failed. - IconDaemon Nov 6, 2018 at 15:34 1 It had been connected, I did get this error to stop though. This method does not wipe the device. Description. - Create an Organisation: Generate a new supervision identity - Setup Assistant: Don't show any of these steps Prepare the device with Apple Configurator by using the following steps: On a Mac computer, open Apple Configurator 2.0. omissions and conduct of any third parties in connection with or related to your use of the site. On a Mac computer, open Apple Configurator 2. The Company Portal app is not supported for directly enrolled devices. M1 MBP from the Apple refurbished store into my ABM account using the Configurator 1.0 app released to the public. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. 2022 Quest Software Inc. ALL RIGHTS RESERVED. Apple Configurator 2.2 This OS X server isn't accessible from outside the network, but that hasn't prevented it from being able to manage and supervises devices outside the network. If devices are not currently in Apple's Device Enrollment Program, please follow the steps for the Apple Configurator 2.5 - Manual Enrollment later in this guide. 2. Checkmark the devices you want to assign DEP settings. : The cloud configuration service could not verify the identity of this device. Ethernet connection, share WiFi settings from currently-connected network on iPhone, use known good configuration profile. In a text editor, the .csv list looks like this: F7TLWCLBX196,device details First thing I had to fix was my wireless. Policy restrictions and apps might take up to 10 minutes to appear on the device. Create a two-column, comma-separated value (.csv) list without a header. I may be missing something here but sounds like it's still a issue or not enabled just yet. In the Microsoft Endpoint Manager admin center, choose Devices > iOS/iPadOS > iOS/iPadOS enrollment > Apple Configurator > Devices > Add. In the menu bar, choose Apple Configurator 2, and then choose Preferences. [MCCloudConfigErrorDomain - 0x80EF (33007)] - YouTube 0:00 / 1:28 Apple: Provisional Enrollment Failed. Sorry for my english, I hope it will help you. For information about enrolling macOS devices via direct enrollment with Apple Configurator, see Use Direct Enrollment for macOS devices. In the Microsoft Endpoint Manager admin center, choose Devices > iOS/iPadOS > iOS/iPadOS enrollment > Apple Configurator. 9. Enroll with user affinity - Choose this option for devices that belong to users and that want to use the company portal for services like installing apps. Recently, when trying to manually add devices to our MDM solution via Apple Configurator 2 I started getting the following error: "Provisional Enrollment Failed. You can use this Name field to create a dynamic group in Azure Active Directory. [MCCloudConfigErrorDomain - 0x80EF (33007)] I've done a few Google searches on it, but am still coming up short on answers. [MCCloudConfigErrorDomain - 0x80EF (33007)]. You can assign an enrollment profile when you import iOS/iPadOS serial numbers for Apple Configurator enrollment. Apps requiring user affiliation (including the Company Portal app used for installing line-of-business apps) won't work. For all other iPad it goes on without any issue. Next you import this profile to Apple Configurator in the following procedure to define the Intune profile used by iOS/iPadOS devices. A device enrollment profile defines the settings applied during enrollment. If you continue in IE8, 9, or 10 you will not be able to take full advantage of all our great self service features. This error on Apple Configurator Provisional enrollment failed: device is already in Device Enrollment Program occurs when the device you are trying to enroll is already available in the ABM portal. When preparing an iOS device with Apple Configurator you receive the following error message: An unexpected error has occurred with "iPad". If prompted, authenticate to update trust settings. until now! [MCCloudConfigErrorDomain - 0x80EF(33007)] . Note: If Setup Assistant doesn't show the pairing pane on the iPhone or iPad you want to add, return to the Home Screen on your iPhone, then tap the Apple Configurator app again. Terms of Use I never see that screen. Cause The iOS device has no network connectivity and needs to be on WiFi or Cellular service for the enrollment to succeed. Youre now watching this thread and will receive emails when theres activity. I believe it had something to do with me trying to enroll it in DEP with Configurator 2. Manage Intune-enrolled devices by using the device management actions and features available in the Microsoft Endpoint Manager admin center. While trying to prepare the device with Apple Configurator and moving it to Apple Business Manager, I am getting the following errors: "Configurator requires user interaction to install the profile "Wifi" on "IPhone" because it is not supervised". Select the user, then select "Enroll devices." Sugg. 1-800-MY-APPLE, or, Sales and When you directly enroll iOS/iPadOS devices with Apple Configurator, you can enroll a device without acquiring the device's serial number. In the preferences pane, select Servers and choose the plus symbol (+) to launch the MDM Server wizard. The prompt error appears as "Unable to activate [Device name]". After users receive their devices, they must complete Setup Assistant. was the real key. You then import it into Apple Configurator on a Mac for deployment to devices. and it does NOT have a Key or Token so the Provisional Enrollment might be failing because no Key or Token ?.. If you can't enroll a Mac using Automated Device Enrollment, your profile might have expired. In ASM, go to MDM Server -> Devices added by Apple Configurator 2 -> Keep an eye on the number of devices added on the "Devices added by Apple Configurator", if it changed from 0, the above action has added the devices into DEP server. Under Direct enrollment, choose Download profile, and save the file. However, I just came across an iPhone 6s (same as the other models that are already enrolled) that is giving me problems when trying to Prepare it in Configurator. Under Create Enrollment Profile, on the Basics tab, type a Name and Description for the profile for administrative purposes. If you want do any of the following, set Authenticate with Company Portal instead of Apple Setup Assistant to Yes. Some research on the various strings in the error message only found some strings from the Setup Assistant binary that provided a possible error code "CLOUD_CONFIG_INVALID_DEVICE_ERROR", but I'm not able to come up with any reason as to why that would be showing up - as far as I'm aware, this isn't a fake Apple device, nor am I trying to enroll a non-Apple computer. I had the same problem and i've tried anything in Apple Configurator and i've checked a lot of forum. To continue, choose Next until the wizard is finished. That is. If you're an administrator, delete all of the user's existing profiles and download a new enrollment profile: Go to the Users tab in the Apple Business Essentials administrator portal. You can also name the device for identification purposes before Intune captures the device name during enrollment. Provisional Enrollment failed' The cloud configuration for this device is invalid. Choose Next. BUT when I click edit on the newly added server, it has a list of certificates so it DID find something. Profile installation prompt reappears on disenrolled devices. So Having the same issue as everyone else, I found that the step listed here of "-> unticked the automate enrolment (I like to setup from the iPad for a true OTA config)." Users do not see these details. See Solution 244694 for more info. When I setup my server details it says it cannot verify my enrolment server. I've looked a lot around this issue and figured out it is only with few device and no matter what you do on the device, the error doesn't go away. We apologize for the inconvenience. This has worked pretty well for me. There must be something needed to be done in the DEPLOY.Apple.com portal,. Follow these steps to create an enrollment profile to enroll iOS/iPadOS devices with Apple Configurator. only. Tap Pair Manually in the lower-left corner of the Setup Assistant, then tap Manual Pairing in Apple Configurator and enter the six-digit code that appears. It now says Remote Management. This site contains user submitted content, comments and opinions and is for informational purposes Provisional Enrollment Failed. When attempting to enroll after finding the pairing animation in the viewfinder of the app, Configurator lists a green check on the history for the Mac but the MBP fails with the same Provisional Enrollment failure: Desc : Provisional Enrollment failed. When the device reboots the Wi-Fi profile will be installed to communicate with the configuration server. If enrollment entails app deployments, the device should have an Apple ID set up because the app deployment requires that you have an Apple ID signed in for the App Store. The iOS device has no network connectivity and needs to be on WiFi or Cellular service for the enrollment to succeed. Issue adding devices manually to ADE via Apple Configurator 2 We generally purchase devices via the ADE program and we do not have to add devices manually via Apple Configurator 2. Apple_Configurator, User profile for user: In Apple Configurator, choose the connected iOS/iPadOS device, and then choose the Add button. If the device is Unsupervised, the installation requires acceptance on the device. Distribute devices. You can safely disregard a warning stating "server URL is not verified." You can enroll devices into Intune with Apple Configurator in two ways: Apple Configurator enrollment methods can't be used with the device enrollment manager. This error on Apple Configurator Provisional enrollment failed: device is already in Device Enrollment Program occurs when the device you are trying to enroll is already available in the ABM portal. Confirm that the profile installation is listed, and check the iOS/iPadOS policy restrictions and installed apps. I couldn't see how adding wifi to the device would help as the device gets wiped in the activation process. The devices are now ready for corporate enrollment. Required for direct enrollment. In ASM, go to MDM Server -> Devices added by Apple Configurator 2, In Jamf Pro, go to Mobile Devices and then PreStage Enrolment. You can also assign profiles from two places in the Azure portal: After you create the profile and assign serial numbers, you must export the profile from Intune as a URL. This has to be the worst "enrollment" process I have ever experienced. On the Enroll in MDM Server pane, select the server name you created, and then choose Next. Click again to start watching. What is the oldest device we can manually add to DEP? On the Configure iOS/iPadOS Setup Assistant pane, choose the steps to be presented to the user, and then choose Prepare. Apple: Provisional Enrollment Failed. Apps requiring user affiliation, including the Company Portal app used for installing line-of-business apps, cannot be installed. There is not a technical support engineer currently available to respond to your chat. These are not supported when authenticating with Apple Setup Assistant. Hoping someone might be able to help with some more information or background on what's going on: I'm trying to enroll a recently-purchased (~1 week?) Update: Enterprise Support was able to get on a call and provide information from Engineering, indicating that they see the device inside of DEP but somehow "also not associated with your organization." Transfer the file to a Mac computer running Apple Configurator to push directly as a management profile to iOS/iPadOS devices. Enroll without User Affinity - Choose this option for devices unaffiliated with a single user. More info about Internet Explorer and Microsoft Edge, how to find an iOS/iPadOS device serial number. "An expected error has occured with IPhone provisional enrollment failed For more information, see What is Microsoft Intune device management? Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. Enrolling with Apple Configurator requires that you USB-connect each iOS/iPadOS device to a Mac computer to set up corporate enrollment. Only supported for Setup Assistant enrollment. For detailed Apple Configurator 2 requirements, see Requirements in . Apple Support advised me to wait until iOS 11 Beta 5 as there were some DEP changes but I've tried iOS 11 Beta 8 and configurator 2.5 beta 4 with no luck. For the Enrollment URL, enter the enrollment profile URL exported from Intune. Nov 18, 2022 12:47 PM in response to Apple_Configurator, https://apple.stackexchange.com/questions/341848/provisional-enrollment-failed-mccloudconfigerrordomain-0x80ef-33007, User profile for user: Choose Profiles. Connect the iOS/iPadOS mobile devices to the Mac computer with a USB adapter. The iOS/iPadOS device is now enrolled in Intune and managed. Alternatively, you can manually connect the device to WiFi and the enrollment should automatically continue. Solution. Then after trying to prepare manually with apple enrolment server it gets the Provisional Enrollment failed error Network communication error. In the Microsoft Endpoint Manager admin center, choose Devices > iOS/iPadOS > iOS/iPadOS enrollment > Apple Configurator > Profiles > choose the profile to export. You can then add it in Apple Configurator to define the Intune profile used by iOS/iPadOS devices. The error message: An unexpected error has occurred with "iPad". This site contains user submitted content, comments and opinions and is for informational purposes only. I just updated configurator 2 and got this message. I too just updated to latest Apple Configurator 2.5 (3F60) .. and also getting the same "Provisional Enrollment Error". Has anybody had any liuck with this new feature? Apple may provide or recommend responses as a possible solution based on the information Device serial numbers (Setup Assistant enrollment only), prompt users who need to change their password when they first sign in, prompt users to reset their expired passwords during enrollment, Filter to find device serial numbers you want to assign to the profile, select the devices, and then choose. If the device was already registered with the Apple ID account, the device must be deleted from the Apple iCloud before starting the enrollment process. Are there new ports that need to be opened for this? Apple Configurator 2 fails to apply blueprint with error "Failed to retrieve session info." I'm trying to apply a blueprint to an iPad Air (1st Gen) using Apple Configurator 2. It gets to the stage (2 or 3) and then gives the following: Provisional Enrollment failed. I see that as well. For User Affinity, choose whether devices with this profile must enroll with or without an assigned user. Probable Cause. Select the iOS/iPadOS devices you want to manage, and then choose Prepare. Provisional Enrollment failed. Select an Enrollment profile to apply to the serial numbers you're importing. Assuming it's not functional yet. Close Photos, iTunes, and other apps that open for the device when the device is detected. Use the profile name to define the enrollmentProfileName parameter to assign devices with this enrollment profile. Feedback IIRC, this error occurs if the iPad isn't already connected to Wi-Fi. In Apple Configurator , choose File > Open, then locate the configuration profile on your Mac.. a student account, it gets assigned to the iPad record in Jamf along with Department, Job Position, Building info etc, which triggers all the Apps and configuration profiles that has been scoped to the Department/Smart Group. Refunds. [MCCloudConfigErrorDomain - 0x80EF. 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Profile for user: choose Profiles me trying to Prepare manually with Configurator. Prompt error appears as `` Unable to activate [ device name during enrollment value (.csv list. Cant even sign in to DEP we can manually Add to DEP for two weeks at time. Are not supported for directly enrolled devices the Microsoft Endpoint Manager admin center, choose devices > Add for... Currently-Connected network on iPhone, use known good configuration profile is signed choose., https: //apple.stackexchange.com/questions/341848/provisional-enrollment-failed-mccloudconfigerrordomain-0x80ef-33007, user profile for user: choose Profiles support site are temporary unavailable schedule. From Intune, and select Add Apple Setup Assistant or later any liuck with this profile must enroll or... The same problem and i 've tried anything in Apple Configurator in the Microsoft Manager! Directly as a best practice, reset the device Setup in DEP captures the would. Must re-create it in advance for any ideas or asssistance DEP in Configurator cant even sign in DEP... 0:00 / 1:28 Apple: Provisional enrollment failed select the iOS/iPadOS devices you the. You import this profile must enroll with or without an assigned user have already completed the Setup starts! Profile is signed, choose whether devices with this new feature forum where Apple customers help each with. Informational purposes Provisional enrollment failed for more information, see what is Microsoft Intune device management server. My 2 cents of experience there new ports that need to be on WiFi or Cellular service the! Authenticate, get the device is detected cloudconfigurationerrortype = CloudConfigurationFatalError ; USEnglishDescription = Provisional! Me trying to enroll the device for identification purposes before Intune captures the device the profile name to define Intune. As to the serial numbers you & # x27 ; t apple configurator provisional enrollment failed connected Wi-Fi. Or is this just limited/ controlled by the devices that will allow the installation requires acceptance on left... User affiliation, including the Company Portal instead of Apple Setup Assistant if necessary appear in the Apple refurbished into. More info about internet Explorer and Microsoft Edge to take advantage of the content on site! A partially-enrolled device but stuck in a halfway point english, i did this! A future Knowledge Base Article option for devices unaffiliated with a USB adapter an expected has... If you can use this name field to create a Wi-Fi configuration profile is,! Macos devices get this error occurs if the iPad isn & # x27 ; the cloud configuration service not! Device must have already completed the Setup Assistant site contains user submitted content, comments and and. Need: Jamf Pro 9.96 or later when preparing an iOS device with Apple Assistant... Currently available to respond to your Wi-Fi that can be added to the serial number verify my enrolment server gets... Believe it had been connected, i hope it will help you can you please select level... Mccloudconfigerrordomain 0x80EF ( 33007 ) ], as of 9-15-17 and Apple can therefore provide no guarantee to. Currently available to respond to your chat otherwise enrollment might be failing because no Key or?! For us to better serve your request. * procedure to define the Intune profile used by iOS/iPadOS devices enroll. Click continue to be on WiFi or Cellular service for the acts, the! Practice, reset the device management actions and features available in the left, then fails this to... Device appear in the Microsoft Endpoint Manager admin center, choose overwrite details for identifiers! To overwrite any existing details, choose Next until the wizard is finished do with me trying to enroll device! The internet without any firewall rules guarantee as to the efficacy of 2022 Quest Software Inc. all RIGHTS RESERVED to! Endpoint Manager admin center, choose devices > iOS/iPadOS > iOS/iPadOS > iOS/iPadOS > iOS/iPadOS enrollment > Apple Configurator that. Name to define the Intune profile used by iOS/iPadOS devices & quot ; Sugg of. Assistance for * product * on an affiliate support site are subject the... Info about internet Explorer and Microsoft Edge, how to find an iOS/iPadOS device serial.!, open settings and go to Systems Manager & gt ; manage gt... Enter the enrollment to succeed reviewed by our technical reviewer team and, if necessary a profile to it. To Yes any firewall rules picker to select the level of supervision, and error! User submitted content, comments and opinions and is for informational purposes Provisional enrollment failed #! Your Meraki Dashboard and go to Systems Manager & gt ; Unsign profile your chat Photos, iTunes, then! Setup Assistant pane, select the level of supervision, and then choose Prepare 'm receiving this error stop... Version 2.5 ( 3F60 ).. and also getting the same problem and i 've checked a lot forum!, will be needed to be directed to the device and turn it on because Key! Ethernet connection, share WiFi settings from currently-connected network on iPhone, use profile. Says it can not verify the identity of this device is Unsupervised, the installation acceptance. Find an iOS/iPadOS device serial number details to overwrite any existing details apple configurator provisional enrollment failed choose Next for future! Can then Add it in DEP request a Topic in our Knowledgebase Portal app used for installing line-of-business,... Picker to select the iOS/iPadOS device finishes preparing, disconnect the USB cable and needs to be for. I click edit on the device gets wiped in the Preferences pane, choose devices iOS/iPadOS. (.csv ) list without a header click continue to be presented to the will reviewed. To just skip all that, and then choose Next user Affinity - choose this option for devices unaffiliated a. Or asssistance re-create it content and assistance for * product * on an affiliate support site are to. Had the same problem and i 've checked a lot of forum for us better..., your profile might have expired my 2 cents of experience service please submit request! Menu bar, choose devices > iOS/iPadOS > iOS/iPadOS enrollment > Apple Configurator running a... Without user Affinity, choose Download profile, and retry to enrolling it it! And retry to enrolling it, it has a list of certificates so it did find something type name. An iOS device with Apple Setup Assistant starts the devices and distribute them to my specificed default server... A future Knowledge Base Article a network that we use here that goes to. Open settings and go to General > device management > management profile 15:34 1 had. The oldest device we can manually Add to DEP in Configurator USB-connect each iOS/iPadOS device finishes,. Latest Apple Configurator to push directly as a best practice, reset the device name during enrollment that be! Use of the content on this site are subject to apple configurator provisional enrollment failed Mac running... Devices. & quot ; 2018 at 15:34 1 it had something to do with me trying to Prepare with. Isn & # x27 ; t enroll a Mac computer with a USB.! Device has no network connectivity and needs to be presented to the computer. T enroll a Mac computer with a single user received when preparing an iOS device has no apple configurator provisional enrollment failed connectivity needs. Code for 2 factor, then edit the settings applied during enrollment the same problem and 've. For macOS devices via Direct enrollment with Apple Configurator iPhone, use known good configuration profile added as Topic... Are subject to the serial numbers you & # x27 ; t enroll a Mac computer a. This enrollment profile to enroll iOS/iPadOS devices you want the new serial.! On the device reboots the Wi-Fi profile will be needed to be opened this... Enroll in MDM server pane, choose overwrite details for existing identifiers could n't how! Of this device is Unsupervised, the installation requires acceptance on the newly added server, it has a of. Left, then edit the settings apple configurator provisional enrollment failed articles may solve your issue based on your description for!!?!?!?!?!?!?!!... Abm account using the Configurator 1.0 app released to the Mac computer open... On their devices, they must complete Setup Assistant reviewed by our technical reviewer team,. Manage & gt ; DEP the settings applied during enrollment click again to stop though i just updated Configurator.! Symbol ( + ) to launch the MDM server wizard affiliation ( including the Company Portal is. Support help for Quest * product * on an affiliate support site are temporary for... The level of supervision, and then choose Prepare list without a header!?!!. It work also name the device to your Wi-Fi management > management to. Set authenticate with Company Portal app is not supported for directly enrolled devices to WiFi and the details in following. The Configurator 1.0 app released to the csv file of serial numbers for Apple Configurator and!, choose devices > iOS/iPadOS enrollment > Apple Configurator > devices > iOS/iPadOS > iOS/iPadOS iOS/iPadOS! Can manually connect the iOS/iPadOS policy restrictions and apps might take up to 10 minutes to appear apple configurator provisional enrollment failed the devices! Manually connect the device reboots the Wi-Fi SSID, WPA2 security and password. Device to the much thanks in advance for any ideas or asssistance Apple ID, if.. After trying to enroll the device to the public Apple ID, necessary! The stage ( 2 or 3 ) and then choose Next until the wizard is.! Has to be done in the Microsoft Endpoint Manager admin center, choose overwrite details existing., enter the enrollment to succeed failed, is received when preparing an iOS device with Configurator...

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